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Surviving the modern high street in the digital age
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Surviving the modern high street in the digital age

THE IMPORTANCE OF an online presence should not be overlooked by even the smallest business. An attractive and functional website can be a business’s best employee, rolling mar-keting, customer services and sales into one. But that’s just a stepping stone towards a full digital strategy that not only drives online sales but boosts footfall.

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Prepare for GDPR
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Prepare for GDPR

The EU General Data Protection Regulation (GDPR) comes into effect on 25 May 2018.

The regulation takes the existing laws around personal data and adds extra layers of accountability and compliance, while also providing data subjects with additional rights. Retailers using e-marketing need to be aware of the new law, which imposes some significant changes around consent.

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How Dale and Lauren Siddle keep innovating at Sands of Penrith
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How Dale and Lauren Siddle keep innovating at Sands of Penrith

As it celebrates the 40th anniversary of the family business this year, the second-generation team at Sands of Penrith is always ready to try something new.

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Shop theft costs £800m a year
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Shop theft costs £800m a year

Although police forces are increasingly downgrading shop theft as a crime, new research shows more than 360,000 offences were reported in 2016-17. Britain’s shops collectively lose £800m each year, according to retail security firm Checkpoint Systems.

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Discounts cost you more than you think – and won’t win you loyal customers
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Discounts cost you more than you think – and won’t win you loyal customers

As tough trading and the imminent festival of price-cutting that is Black Friday approaches, bira members are being urged to think carefully about the real consequences of embarking on the discounting route.
“Turnover is vanity. Profit is sanity”

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Early bird discount for Oxford Summer School courses
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Early bird discount for Oxford Summer School courses

The Oxford Summer School (OSS) has set up an early bird discount for some of its best-regarded programmes for 2018. For those booking a place on either next year’s Foundation or Masters programmes before 31 December, the delegate fee will be held at the 2017 rate.

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