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Changes to your BusinessView offering from 1st May


Global Payments continually strive to develop and improve systems in order to add value for our customers. As part of this, the MI tool BusinessView has been updated and as a result, the following changes will take place.

BusinessView Upgrades

From 1st May 2018 your current BusinessView Lite product will be upgraded to our full BusinessView with the capability of 24 hour online reporting and transaction information at your fingertips. It has handy widgets for quick reports and a dashboard style intuitive interface that’s easy to navigate.

BusinessView Lite features:

  • Dashboard view – a snapshot overview of your payment processing on one page

BusinessView features and upgrades:

  • Dashboard view – a snapshot overview of your payment processing on one page
  • Reporting – Comprehensive exportable reports
  • Smart Dispute Manager – to help you to manage chargeback cases with features such as accepting or rejecting liability, while monitoring the overall progress and status of your cases.
  • eStatements, which allows you to view your monthly invoices online, anytime and anywhere, and if you currently pay for your paper statement you can switch this off in BusinessView to save you money
  • **NEW** Analytics – our latest addition to the tool kit that will allow you to view and analyse customers’ spending habits through an easy-to-use dashboard

What do I need to do next?

As an existing user of BusinessView Lite you will not need to make any changes. The upgrade will apply to all your users/MIDs effective from 1st May 2018. The £5 monthly charge for the product (per merchant not per MID) will not come into effect until 1st June 2018 invoice that you’ll receive in July 2018.

If you have any questions, or would prefer not to take up this upgrade please call the helpdesk on 0345 702 3344* before 15th June 2018, selecting the option for ‘all other enquiries’ and BusinessView Lite will be reinstated as your preferred MI tool before charges take effect.

Business View

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