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Keeping your customer and employee data safe from hackers and fraudsters
By Bira

Smart steps to protect data

In its latest piece, online expert Vend lists ways you can protect against hackers and fraudsters.

1. Beef up physical security

Failing to secure equipment may lead to tampering and leave you vulnerable to breaches. To prevent that, be sure to:

  • Regularly inspect your POS equipment and credit card terminals for any signs of tampering.
  • Ensure your POS, card terminal and screens are positioned for maximum privacy.
  • Invest in surveillance. This will allow you to monitor store activities 24-7 and will give you recordings you can revisit if necessary.
2. Secure your store network

You’ve worked hard to safeguard your hardware and software; now it’s time to ensure your store’s network is also protected. Here’s how to do it:

  • Run your POS system on a separate network from guest Wi-Fi.
  • Avoid using a network name that would easily identify your store.
  • Have your network audited on a regular basis to prevent remote access.
3. Keep your software and apps in check

Applications and software can certainly help you run your business better, but if they’re not managed properly, they can leave you vulnerable to data breaches and hacks. To avoid that:

  • Keep your programs updated. The newest version of an app or solution contains the most updated features and security measures, so it’s less vulnerable to hacks and breaches.
  • Uninstall programs or plugins you’re no longer using – fewer apps means less risk of attacks.
  • Keep your devices safe from viruses, worms, and malware by installing an antivirus program.
4. Ensure your staff uphold your security standards

Your employees play an important part in upholding retail security, so see to it that they’re knowledgeable and well-trained in keeping your store secure. Here are a few tips:

  • Train your employees on your store’s security practices and policies.
  • If you have several employees, create separate IDs and login information for each person to get into your POS and other programs.

Data security isn’t something you can just “set and forget”. Technologies and standards are constantly evolving, and there’s always a new threat to security. The best way to stay secure is to constantly keep an eye on your business and the industry.


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