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Who is playing with our rating?

From having only 5-star ratings, Des Count, our man in the gift shop, is being hit by mysterious 1-star ratings which lack any comments. What funny business is this?

WE HAVE BEEN in retail for around five years now. Once we began trading, we were advised by the website guru who was building our retail website that we should set up a Google My Business account as soon as possible. This would enable us to post photos and information about our brand to the search engine.

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