Welcome to your member dashboard.

From your account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details.


Important notice: Following the latest Government announcement on the 23rd March 2020, all non-essential retail shops will be closed – Hardware stores are still allowed to open but we realise the high street will be much quieter in general – Bira Direct has had to take the difficult decision to suspend the invoicing facility through the Buying Group to protect the interests of our total membership.

This means we will be unable to accept any orders for Credit Purchases with immediate effect. Please click here to read the full notice


Essential reads for independent retailers

We’ve collated essentials articles and blogs, containing information that every independent retailer should know about. Here, you can keep informed of the latest industry updates.

Get up-to-the-minute insight by signing up to the Bira e-newsletter.

Blog Post

Payments Toolkit – Strong Customer Authentication (SCA)

New payment legislation coming into force this September could mean you’re left in an uncomfortable situation of dealing with declined card transactions. Read this guide to find out why this is happening so you can reassure your customers and spare them any embarrassment.


Blog PostFact Sheet

Your guide to safe payments

Global Payments, the approved service partners behind the Bira Card Processing service is sharing information on PCI compliance; understanding risk and how to protect your business with this useful guide from the Payment Card Industry Security Standards Council.


Fact Sheet

Hints and tips for protecting your business against fraud

Fraudsters have many ways of targeting businesses, whether anonymously online, posing as a customer or in your employment. This guide aims to provide you with some popular hints and tips for identifying potential fraud to help you protect your business.


Blog Post

PCI DSS compliance: are you paying more than you need to?

The Payment Card Industry Data Security Standard (PCI DSS) is a worldwide mandate that was introduced to assist businesses with card payment processing security and to reduce fraudulent activity.


Blog Post

Bira’s priorities for the new Prime Minister

Following Boris Johnson’s rise to Prime Minister, The British Independent Retailers Association (Bira) is challenging the Government to resolve some of the ongoing issues that are burdening independent businesses, in order to ensure the future of our high streets.


Blog Post

Corrosive Voluntary Commitments

Acid attacks have a devastating impact on victims, leaving them with both life changing injuries and psychological scars. We at Bira want to continue to support action to prevent attacks and to support the Government’s voluntary commitments on the responsible sale of corrosive products.