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11 Sep 2020

Retail businesses urged to prepare for NHS COVID-19 app

Pubs, restaurants, hairdressers, cafes and other venues across England and Wales are being urged to download QR codes to prepare for public rollout of new app, it has been announced.

The NHS COVID-19 app is currently being trialled and will launch on Thursday, September 24, in England and Wales, including QR check-in at venues

QR codes will be an important way for NHS Test and Trace in England and NHS Test, Trace, Protect in Wales to contact multiple people if coronavirus outbreaks are identified in venues

Prior to the launch, businesses across England and Wales are being urged to ensure they have NHS QR code posters visible on entry so customers who have downloaded the new NHS COVID-19 app can use their smartphones to easily check-in.

The Government is supporting businesses and venues to display the QR codes, which can be downloaded via a website to display as posters in premises

Read the full story here

Businesses should download the QR codes at

For more information on the NHS COVID-19 app, visit

  • Scotland has also launched its own Protect Scotland app. The app is now available to download for free via Apple and Google stores. Supported by a dedicated Protect Scotland website, the app is an extra tool complementing existing person-to-person contact tracing which remains the main component of NHS Scotland’s Test and Protect system. For more information on the Protect Scotland app visit
  • Northern Ireland launched its StopCOVID app on August 6. Read the full story here

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