04 Nov 2020

Forced to close? You can still offer click and collect

Non-essential retail in England will be required to close from Thursday, November 5, for one month as part of lockdown measures to stop the spread of coronavirus.

However, if you are a retail business required to close, you are still allowed to operate a click and collect, or delivery service, as long as customers do not enter your premises.

If you don't already provide a click and collect, or delivery service, even if you don't have an ecommerce platform, Bira has created this simple guide to get you started.

Food retailers including coffee shops and pubs may be considering setting up a delivery service while closed. Read our guide on how to do it here

The Government outlines its new restrictions from 00.01 on Thursday, November 5 - including click and collect information here



Additional Guidance and Resources