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Cafes, hairdressers and pubs must record customer details


Pubs, restaurants, hairdressers and cafes must have a system in place by law to record contact details of their customers, visitors and staff in the latest move to break the chains of transmission of coronavirus, it has been announced.

These businesses had been advised to collect and share data, with many effectively doing so, but following the recent move to ban social gatherings of more than six people, the data collection programme will now be formally mandated from September 18.

The scope will cover the hospitality industry, such as pubs, bars, restaurants and cafes, as well as close contact services and other tourism and leisure venues.

Detail must be stored for 21 days and shared with NHS Test and Trace, if requested, and there will be fixed penalties for organisations that do not comply.

Additionally, venues could be fined if they fail to ensure their premises remain Covid-secure, such as failing to take specified steps to collect contact information or taking bookings for groups of more than six.

Further details will be set out shortly.

Read the Government’s full statement here


Additional Guidance and Resources

Local lockdown in first Welsh county

How to report a local outbreak of coronavirus

Download your Covid influencer kit here

Cleaning activities in the retail sector

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