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Working safely during coronavirus – advice for shops & branches

Government guidance for people who work in or run shops, branches, stores or similar environments.

Understand how to work safely during the coronavirus (COVID-19) pandemic and get guidance on how to continue or restart operations in line with Government advice.

This guidance is aimed at both non-food stores, fashion stores and other types of retail that are currently closed and shops that are currently open, such as shops selling food and chemists. This guidance will help these businesses consider what their operations may need to look like when they are allowed to open.

Branches include bank branches and other open money businesses.

Advice includes:

  • Thinking about risk
  • Who should go to work
  • Social distancing at work
  • Managing your customers
  • Cleaning the workplace
  • Personal protective equipment (PPE) and face coverings
  • Work force management
  • Inbound and outbound goods

Read more


View the Coronavirus Hub

Access our hub containing the latest information and advice for members and the wider independent retail sector
Coronavirus Hub