Feedback to help us improve

To meet our members' ever-evolving needs, we recently launched Bira Direct Plus, a member-only online ordering portal.

As with all new solutions, it's key that we listen to your feedback on your experience. Whether bad or good, we want to know so we can keep improving Bira Direct Plus in the future. The portal is available on both a desktop (on your computer/laptop) and an app (on your phone/tablet) – and whichever way you access the portal, we'd like to hear about it!

This survey has easy-to-answer questions that will take less than two minutes to complete.

Read our most frequently asked questions

From questions about the types of suppliers and offers available to how to change passwords and support contact details. You'll find some of the common questions on this FAQ page. 

Click below to read the most frequently asked questions about how to use our online buying portal - Bira Direct Plus

 

Bira Direct Plus  - Desktop

Bira Direct Plus  - App

Bira Direct Plus (Desktop) - How to log in to the ordering platform

Bira Direct Plus (App) - How to log in to the ordering platform

Bira Direct Plus (Desktop) - How to log in to the ordering platform

Bira Direct Plus (App) - Finding suppliers and navigating products

Bira Direct Plus (Desktop) - Reordering a previous order

Bira Direct Plus (App) - Reordering a previous order and deleting items in your basket

Bira Direct Plus (Desktop) - Deleting items from your basket