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Welcome to the Knowledge Hub

Knowledge is power. And that’s why we help our members stay ahead with all the latest sector information and insights. You’ll find articles, research, factsheets, legal documents and opinion pieces, all right here in the hub.

Increase your profit margins

Profit margins in the retail sector are often tight. Here London-based Cottons Chartered Accountants suggest eight ways to increase your bottom line.

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Daring to be different

Some independents take a long time to open a second shop. Many never bother. Holly Wilson decided to do it the hard way by taking over a long-established business only two years after opening her first shop.

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At the sharp end

BIRA HAS WORKED with the Home Office for several years to help tackle knife crime but also to protect the rights of retailers who legitimately sell everyday sharp objects.

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Are you ready for Making Tax Digital?

A CARTOON CHARACTER called Dexter the Digital Tax Advisor has been introduced by Xero as the face of Making Tax Digital (MTD) for VAT, the biggest change to tax in decades.

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Blog Post

Top 8 predictions for mobile technology in 2019

Online and mobile technologies shaped the success of many businesses and industries last year. As a result of this shift, 2018 was undeniably a year of change with many businesses choosing to focus on improving their customer experience.

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Soothing sounds for quiet living

We’ve teamed up with Quiet Mark to raise awareness and lower all the noise. Because, according to a recent survey, 6 out of 10 consumers are looking for quieter appliances, and that feels very much like a trend.

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Dogged devotion to style at Mungo and Maud

When Nicola and Michael Sacher could not find dog products to suit their own home, they started a business that now serves the cream of department stores around the globe. Welcome to the stylish world of Mungo & Maud.

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Reviewing GDPR

The most important change in data privacy regulation in 20 years, the General Data Protection Regulation came into force on 25 May last year. Here Andrew Hartshorn of law firm Shakespeare Martineau reviews the first six months of GDPR activity.

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Make the most of what’s yours in 2019

Are you claiming all you can from government, asks bira CEO Andrew Goodacre.

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Member magazine – January/February 2019

The owner of Prep Cookshop and Richard Dare in north London clearly is a retailer who is up for a challenge.

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Blog Post

Weather-proofing your pocket

Winter weather throws everything at us – wind, rain, snow, ice & floods. Reduce the risk of financial loss to your business by carrying out basic checks.

More
Blog Post

5 action steps to set up your retail business for success in 2019

Before you jump into “business as usual” for 2019, take time to set up new systems, and take steps that will establish the foundation of your success in the next 12 months and beyond.

More
Blog Post

Plastic carrier bags: Gove sets out new measures to extend charge

Government launches consultation to extend the 5p plastic bag charge to all retailers and increase the charge to 10p.

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Blog Post

2019 Important HR and Employment Law Changes

What can employers expect in 2019? It is set to be another busy year for HR and Employment Law.

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Fact Sheet

Your online retail guide

Not only has e-commerce completely shifted how consumers’ shop, the online world is now having a transformative impact on the in-store physical retail experience. Find out how you can start creating meaningful moments across your businesses digital journey.

Download

Making Tax Digital – action needed!

Recent research by software provider Intuit QuickBooks revealed that 41% of business owners in the UK have never heard about Making Tax Digital (MTD) and of those who had, 76% are finding it difficult to understand how it would affect them. Jo Nockels from TaxAssist Accountants answers your questions.

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Putting on a confident show

Have rumours about the death of the department store been exaggerated? From York, Nicholas Brown runs four stores that show where the big guys have gone wrong.

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Blog Post

Christmas FAQ for Employers

Read our FAQs to obtain important answers to your HR & Employment Law questions.

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Blog Post

2018 HR and Employment Law Changes

Ellis Whittam, the experts behind the bira legal service, take a closer look at some of the most significant events that have occurred throughout 2018.

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Made to last knives, in made to recycle packaging

Taylor’s Eye Witness next goal is to achieve fully (and easily) recyclable packageing across its entire range and a reduction in packaging volume where possible.

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Blog Post

Seasonal increase in stock value – we’ve got it covered

In the run up to Christmas and bank holidays, you’ll no doubt need to increase your stock for these periods. bira insurance has a policy that covers bira members.

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What’s the future of retail, today, tomorrow and thereafter?

The needs and demands of customers are changing faster than ever before. This raises plenty of questions for independent retailers.

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Optimism is my strategy for 2019

Whether the weather behaves itself or not next year, Nicky Naque is ready for anything with a streamlined offer, more staff and a keen nose for interesting products

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Sustainability and timeless style for the kitchen

Our campaign for Autumn and Winter has sustainability at its heart. From food waste to plastic, people are taking a more considered approach to what and how they consume.

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Blog Post

Making your start up a success

Figures suggest that setting up and running your own business has never been more popular. Textlocal can help you get started.

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Optimal cleaning and minimal environmental impact with increased footfall

Bona, the Swedish wood floor specialist, has always been committed to producing products that make minimal impact on the environment.

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Naturally stylish products for eco-conscious consumers

At this moment in time, we’re experiencing a growing trend in eco-friendly gifts. Of course, this probably doesn’t come as a surprise with the focus on the impact we are all having on the environment being ever-present in the news.

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Innovation has always been at the heart of Draper Tools

The latest generation of Draper Storm Force cordless tools offers 20 volts of power and 2.0Ah or 4.0Ah lithium batteries at a competitive price; all the tools in this range really are fantastic value for money.

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Blog Post

Have you considered your flood recovery plan?

At bira insurance, our focus is to keep you in business. We have helped retailers stay afloat when extreme weather events have damaged their business.

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Online shopping and the future

Has the pace of change in shopping habits ever been faster? We doubt it. To find out more about what’s next, bira attended Tech, a recent retail technology event.

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Cookware that makes an impact

Consumers want their pans to enhance the look of their kitchen, and nothing beats the look of copper.

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This season is all about sustainability

Eating seasonally, making the most of the food we buy, reducing food waste and plastic packaging is a subject many of us increasingly care about. This is why the focus of bira direct supplier Le Creuset’s Autumn/Winter 2018 campaign is ‘Food Unearthed’.

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Blog Post

Enabling business growth

At bira bank we are all about supporting our members to run their business as efficiently and profitably as possible. It’s what’s guided us for all these years. And our new equipment loans follow these basic principles, aiming to relieve much of the finance pressure.

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Fact Sheet

Managing paternity leave in your business

You may think that every expectant father is entitled to time off, but in fact there are a number of eligibility conditions that need to be fulfilled.

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Partners in style

Richard and Elaine Graham had a simple ambition when they set about repositioning the family business – they wanted to create a relaxed store where they would want to shop and eat.

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Reboot for Suffolk fashion shop

After trading as Déjà Vu Boutique for six years on the outskirts of Ipswich, Suffolk, owner Mandy Errington has reinvented her fashion enterprise

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CEO Andrew Goodacre is impressed by bira’s innovative high achievers

It is always great to celebrate success and recognise some of the best achievements in our business.

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Member magazine – November/December

This is your bira member magazine November/December 2018. Discover the latest trends, tips and news from the independent retail industry and beyond.

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Blog Post

The ‘One Reset’ independent retailers need to protect themselves against cyber criminals

More and more business is now done online but all too often companies neglect their online security. The good news is that it’s simple to take action to help protect yourself – and your retail business – online.

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Don’t mention the B word!

At 11pm on Friday March 29 2019, the UK is scheduled to leave the European Union. As the negotiations drag on, what effect, if any, is this saga having on retail? We decided to ask members for their thoughts.

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Cash, cards, mobile devices: there’s a lot of choice out there!

In his second feature on payments, Paul Rodgers, chairman of payments organisation Vendorcom, brings us up-to-date with the pros and cons of what is available now

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Blog Post

bira insurance FAQ’s

Here are the answers to your frequently asked questions on the bira business insurance scheme, designed and delivered by Towergate and uniquely available for bira members.

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Parliamentary privilege

After two years of preparation, bira’s proposal for rates reform to bring immediate benefit to most independent retail businesses was launched in the Houses of Parliament. The fight goes on…

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Blog Post

8 common types of customers in retail

Understanding your customer and tailoring your sales approach is essential. Here are the most common types of retail customers and how to sell to them.

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Revitalising Lakeland Leather

Four years into a company turnaround, Martin Foster, CEO of Lakeland Leather, believes in shops, selling online, wholesaling and asking customers to invest financially in the company.

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Blog Post

Making Tax Digital – How will it affect your business?

With less than a year to go, bira approved service partners, TaxAssist highlight what you need to know about Making Tax Digital for Business.

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Pushing the indie agenda in Harrogate

The shop vacancy rate in Harrogate is about 7.7%, well below the national average of around 12.5%, but bira member William Woods sees no reason to be complacent about the health of the independent sector in the Yorkshire spa town.

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“It’s though the tap has been turned off.”

Des Count, our man in the gift shop, is fast losing his sense of humour thanks to business rates, mad local councils and a government that doesn’t care about independent retailers

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Contact your MP to drive rates reform plan

bira members are being urged to contact their own MPs to highlight the pressures independent retail businesses are under, especially from business rates.

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Our charitable champions visit Uganda

Marcia Dale and Kevin Bellwood, bira’s Charitable Champions of 2018, spent 10 days this summer visiting South Sudanese orphans and former street children at a centre in Kampala, Uganda that they support.

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ArticleBlog Post

Hot weather in the workplace – A Health & Safety perspective

Does the current heatwave give you cause for concern about the temperature in your workplace? Here’s how to keep your employees safe in the workplace.

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ArticleBlog Post

Health of the High Street Survey

We’re running an important nationwide project to update the data we have for the overall health of our high streets. Please complete the short six question survey below and distribute to as many of your customers as you can.

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ArticleBlog Post

National Home Improvement Week

‘Love the Home You Live In’ is the tagline for National Home Improvement Week, a new consumer marketing initiative to be held during 12-18 March.

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Blog Post

Top 8 predictions for mobile technology in 2019

Online and mobile technologies shaped the success of many businesses and industries last year. As a result of this shift, 2018 was undeniably a year of change with many businesses choosing to focus on improving their customer experience.

More
Blog Post

5 action steps to set up your retail business for success in 2019

Before you jump into “business as usual” for 2019, take time to set up new systems, and take steps that will establish the foundation of your success in the next 12 months and beyond.

More
Blog Post

Weather-proofing your pocket

Winter weather throws everything at us – wind, rain, snow, ice & floods. Reduce the risk of financial loss to your business by carrying out basic checks.

More
Blog Post

Plastic carrier bags: Gove sets out new measures to extend charge

Government launches consultation to extend the 5p plastic bag charge to all retailers and increase the charge to 10p.

More
Blog Post

2019 Important HR and Employment Law Changes

What can employers expect in 2019? It is set to be another busy year for HR and Employment Law.

More
Blog Post

2018 HR and Employment Law Changes

Ellis Whittam, the experts behind the bira legal service, take a closer look at some of the most significant events that have occurred throughout 2018.

More
Blog Post

Christmas FAQ for Employers

Read our FAQs to obtain important answers to your HR & Employment Law questions.

More
Blog Post

Seasonal increase in stock value – we’ve got it covered

In the run up to Christmas and bank holidays, you’ll no doubt need to increase your stock for these periods. bira insurance has a policy that covers bira members.

More
Blog Post

Making your start up a success

Figures suggest that setting up and running your own business has never been more popular. Textlocal can help you get started.

More
Blog Post

Have you considered your flood recovery plan?

At bira insurance, our focus is to keep you in business. We have helped retailers stay afloat when extreme weather events have damaged their business.

More
Fact Sheet

Your online retail guide

Not only has e-commerce completely shifted how consumers’ shop, the online world is now having a transformative impact on the in-store physical retail experience. Find out how you can start creating meaningful moments across your businesses digital journey.

Download
Fact Sheet

Managing paternity leave in your business

You may think that every expectant father is entitled to time off, but in fact there are a number of eligibility conditions that need to be fulfilled.

Download
Fact Sheet

bira’s Business Rates Manifesto

A simpler, standard rateable allowance to help independent retail businesses. Read bira’s Business Rates Manifesto, which has been presented to MP’s here.

Download
Fact Sheet

Home Office Serious Violence Strategy

The Home Office will today (Monday 9 April) launch the Serious Violence Strategy, which will set out the Government’s response to the recent increase in knife crime, gun crime and homicide.

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Fact Sheet

Cyber Aware’s new Perception Gap Report

This innovative new report evidences the misconceptions the public have towards cyber security, compared to the reality of the threat – a perceptions gap which is eroding our resilience to cyber criminals.

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Fact Sheet

Withdrawing the paper £10 note – FAQ’s

The last day to use your paper £10 notes is 1 March 2018. The Bank of England answers your frequently asked questions regarding the withdrawal in this factsheet.

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Fact Sheet

Navigating the financial landscape

Financial planning responds to seasonal changes. Wren Sterling offers insight on how to navigate the financial landscape.

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Fact Sheet

SMEs and Cyber Attacks: What you need to know

Only 1 in 4 small businesses are prepared for a cyber attack. Prevent your business from being hindered by a cyber attack by managing business risks. Source: Towergate Insurance

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Fact Sheet

The definitive guide to mobile marketing and alerts

We are increasingly becoming a mobile-first society. Here, Text Local brings to you the definitive guide to mobile marketing for your business.

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Fact Sheet

Your guide to the General Data Protection Regulation

The way in which personal data is used and protected is set to change in May 2018.

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Northumbria Pets

Northumbria Pets first came across bira in 2006 at a trade show event and has been a member ever since, taking advantage of bira direct’s pre-negotiated terms and discounts with suppliers.

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Video

Advance Performance

Sam Hale of Advance Performance discusses her business journey which started 18 years ago from a back bedroom at home. The ‘running store for everyone’ is now based in both Peterborough and Cambridge and prides itself on offering a high customer service which cannot be delivered by an online-only retail store.

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Blog PostVideo

A recipe for bags load of energy

Ever wondered how you could get bags load of energy? National Association of Health Stores (NAHS) explains how to make the most from items you can find at your local independent Health Store.

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Video

How to login to the Member Dashboard

A step-by-step guide on how to login to the Member Dashboard, available to bira members. Unlock member-only service information, resources, bira member magazines and exclusive content today.

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Video

How to use bira direct Invoice Manager

It’s now easier to keep all of your invoices in one place. Here’s a step-by-step guide on how to us bira direct Invoice Manager, available to all bira members.

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Your guide to updating your supplier page

A step-by-step video tutorial on how to edit your bira direct supplier page.

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Toolshop

Member testimonial

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Glasswells

Member testimonial

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Rachel Riley

Member testimonial

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Lords

Member testimonial

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The bira member magazine is created with our members in mind and is exclusively available both as hard copies and online to our members. Our membership magazine demonstrates real membership value and is a means for sourcing advice, support, savings and services. It signposts members towards exciting events and exhibitions, and new products and suppliers. And it ensures our members are well-informed on the latest matters of legislation and compliance affecting their business.
The BAGMA Bulletin is created with our members in mind and is exclusively available both as hard copies and online to our members. Our membership magazine demonstrates real membership value and is a means for sourcing advice, support, savings and services. It signposts members towards exciting events and exhibitions, and new products and suppliers. And it ensures our members are well-informed on the latest matters of legislation and compliance affecting their business.
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