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Welcome to the Knowledge Hub

Knowledge is power. And that’s why we help our members stay ahead with all the latest sector information and insights. You’ll find articles, research, factsheets, legal documents and opinion pieces, all right here in the hub.

Fact Sheet

Withdrawing the paper £10 note – FAQ’s

The last day to use your paper £10 notes is 1 March 2018. The Bank of England answers your frequently asked questions regarding the withdrawal in this factsheet.

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Blog Post

The value of carefully planning your sale with the help of experts

The two case studies illustrate why planning the sale of your business from a little way out is vital. With legal, accountancy, wealth management and financial advisers helping, you give yourself the best possible chance of hitting your target valuation when the time comes to sell your business.

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Minimum contributions are increasing. Are you ready?

The minimum contributions that you and your staff pay into your automatic enrolment workplace pension scheme are increasing. This is also sometimes known as phasing. It is your responsibility to make sure these increases are implemented.

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Morleys boosts Bexleyheath

More than 20,000 customers have signed up for the new Morleys Rewards loyalty programme in Bexleyheath, Kent since the independent department store group opened its ninth store there in a former BHS unit.

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bira members share their plans for 2018

From expanding internationally to improving their golf skills, bira members share their plans for 2018.

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A brighter deal with government grants

Using a low-cost equipment loan from bira bank could help reduce your electricity bills Energy costs are one of the biggest overheads any retail business faces. The cost of electricity in particular always features highly when we survey members about utility bills. Ambient and fixture lighting, electric heating and cooling, and powering digital appliances are […]

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Learning together to boost business

For bira member Monika Curry from Bodenhams of Ludlow, the OSS Masters programme was a unique learning environment that pushed her well out of her comfort zone.

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Tool Shop No 11 opens on Camden Road

bira president Vin Vara finished the year with 11 Tool Shop stores in central London, with the most recent opening on 1 December at 155 Camden Road.

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Design-led delights

Independents in Bath are under pressure from an influx of large rivals. For lifestyle store Rossiters of Bath, the response is just to keep doing what it does best – providing a discerning product mix and a unique personal service.

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Are you ready to change in 2018?

It is customary at this time of year to plan ahead and come up with sage-like predictions in the hope that no one will hold you to them down the line.

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Devotees of historical shop premises will love N Arnison & Sons in Penrith

The unisex clothing store is run by brothers Nigel and Tom Scott, who are the seventh generation of the owning family. Nigel explains why running the business is like having a passionate hobby.

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What could be finer than a trip to China?

CEO Alan Hawkins led the bira delegation to the IHA Congress in Shanghai, where they met robots and edible baby scorpions.

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Creating runners’ store Advance Performance has been a marathon, not a sprint, for owner Sam Hale & her team

Giving the everyday runner the service levels an elite athlete enjoys has created a winning formula for Sam Hale and her squad at Advance Performance.

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Adapt, embrace, innovate

Success in retailing in 2018 will start with riding out three big trends, says Richard Lim, CEO of economics consultancy Retail Economics.

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Business rates appeals system stalls in chaos

Fighting for a fairer business rates system will continue to be a priority for bira in 2018 even though the government, which appears interested only in Brexit, insists the current system is working.

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Bradbeers fashions a lift in sales

Sales increases of up to 25% on own-bought fashion have been recorded at Bradbeers in Romsey, Hampshire since it remodelled its 9,700sq ft fashion floor in August.

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PayPal merchant fees ‘misleading’

PAYPAL IS MISLEADING retailers by listing low transaction rates on its Merchant Rate fee chart, but failing to tell them they must fill in a form to qualify for the lower tariffs, according to BHF chairman Guy Lachlan.

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Member magazine – January 2018

Creating runners’ store Advance Performance has been a marathon, not a sprint, for owner Sam Hale and her team.

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Surviving the modern high street in the digital age

THE IMPORTANCE OF an online presence should not be overlooked by even the smallest business. An attractive and functional website can be a business’s best employee, rolling mar-keting, customer services and sales into one. But that’s just a stepping stone towards a full digital strategy that not only drives online sales but boosts footfall.

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Member magazine – November/December 2017

How Dale and Lauren Siddle keep innovating at Sands of Penrith

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Prepare for GDPR

The EU General Data Protection Regulation (GDPR) comes into effect on 25 May 2018.

The regulation takes the existing laws around personal data and adds extra layers of accountability and compliance, while also providing data subjects with additional rights. Retailers using e-marketing need to be aware of the new law, which imposes some significant changes around consent.

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Fact Sheet

Navigating the financial landscape

Financial planning responds to seasonal changes. Wren Sterling offers insight on how to navigate the financial landscape.

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Blog Post

5 myths about flexible working

Earlier this year, a video that showed Professor Robert Kelly’s interview with the BBC being interrupted by his children bursting into his home office highlighted one of the funny sides of flexible working arrangements.

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Blog Post

The Perils of Secret Santa

Secret Santa may seem like a simple and fun way to spread some Christmas cheer. So, what could possibly go wrong? Unfortunately, it can end in tears.

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How Dale and Lauren Siddle keep innovating at Sands of Penrith

As it celebrates the 40th anniversary of the family business this year, the second-generation team at Sands of Penrith is always ready to try something new.

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Shop theft costs £800m a year

Although police forces are increasingly downgrading shop theft as a crime, new research shows more than 360,000 offences were reported in 2016-17. Britain’s shops collectively lose £800m each year, according to retail security firm Checkpoint Systems.

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Discounts cost you more than you think – and won’t win you loyal customers

As tough trading and the imminent festival of price-cutting that is Black Friday approaches, bira members are being urged to think carefully about the real consequences of embarking on the discounting route.
“Turnover is vanity. Profit is sanity”

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Early bird discount for Oxford Summer School courses

The Oxford Summer School (OSS) has set up an early bird discount for some of its best-regarded programmes for 2018. For those booking a place on either next year’s Foundation or Masters programmes before 31 December, the delegate fee will be held at the 2017 rate.

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New indies shape the look of the new GB high street

Some 288,259 independent businesses were analysed in the research, which covers activity in the first half (H1) of 2017. Despite a widespread assumption among some media and even from politician and consumers that “independents do not exist anymore”, they still account for 65% of all retail and leisure units in Great Brit-ain, the same as in H1 2016.

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Female retail managers suffer from gender pay gap

New research from The Chartered Management Institute (CMI) has revealed the gender pay gap for managers working for large firms in the retail sector is 19.4%, an average of £4,315 a year.

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Independents drive high street growth

As multiples continued to close branches, openings by small retailers showed an encouraging leap in the first half of this year. INDEPENDENT RETAILERS INCREASED their numbers across Great Britain by an impressive +762 shops (+0.27%) in the first half of 2017, according to the latest report by the Local Data Company (LDC) and bira.

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bira strengthens with a healthy new partnership

The bira community does not stop growing. We are delighted to welcome the members of the National Association of Health Stores (NAHS) to our number.

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Clothing & footwear to drive 35% rise in online sales

THE UK ONLINE market is forecast to rise 35% over the next five years to reach £68.8bn by 2022. Clothing & footwear will be the biggest contributor to growth, while sectors that have traditionally experienced low online penetration, such as health & beauty and furniture & floorcoverings, will rise significantly during the same period.

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CEO Alan Hawkins wants you to calculate the real cost of discounting

As we approach Black Friday, CEO Alan Hawkins wants you to keep hold.

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Blog PostVideo

A recipe for bags load of energy

Ever wondered how you could get bags load of energy? National Association of Health Stores (NAHS) explains how to make the most from items you can find at your local independent Health Store.

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Member magazine – October 2017

Harry Grant likes running a quartet of Glendale Paint shops

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Blog Post

Win £300,000 worth of cost-free pop up space

Free Space+ is a competition supporting budding businesses and those ready for the next step.

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Blog Post

A joke too far?

When does workplace banter become harassment? bira legal explains where to draw the line, so to avoid Employment Tribunals.

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Fact Sheet

SMEs and Cyber Attacks: What you need to know

Only 1 in 4 small businesses are prepared for a cyber attack. Prevent your business from being hindered by a cyber attack by managing business risks. Source: Towergate Insurance

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Member magazine -September 2017

Celebrating 25 years of Northumbria Pets, Keith Nichols and the team keep on smiling.

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Video

How to login to the Member Dashboard

A step-by-step guide on how to login to the Member Dashboard, available to bira members. Unlock member-only service information, resources, bira member magazines and exclusive content today.

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Video

How to use bira direct Invoice Manager

It’s now easier to keep all of your invoices in one place. Here’s a step-by-step guide on how to us bira direct Invoice Manager, available to all bira members.

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Blog Post

Win the things you love on the high street

Calling all window shoppers, imagine if you could win the items you’re lusting over in independent shops when you’re shopping on the high street, just by taking a picture?

More
Blog Post

#WDYT campaign helps the high street get digitally savvy

The high street faces many challenges as the world becomes more digital and if it is to evolve. Here’s how retailers can embrace new technology.

More
Fact Sheet

The definitive guide to mobile marketing and alerts

We are increasingly becoming a mobile-first society. Here, Text Local brings to you the definitive guide to mobile marketing for your business.

Download
Video

Your guide to updating your supplier page

A step-by-step video tutorial on how to edit your bira direct supplier page.

More
Blog Post

The biggest marketing challenges businesses face today

Textlocal look at some of the trickiest tests in marketing and how you can successfully conquer them using business SMS. When it comes to marketing, SMEs and large businesses both face a number of challenges. While some large businesses may have a bigger marketing budget than a SME, the magnitude of a campaign can often […]

More
Blog Post

The Quiet Power of Background Music

How much attention do you pay to the noises around you? A telephone ringing, a police siren, a baby crying. We are all programmed to respond to these audible stimuli, although slightly differently from person to person. For instance a mother easily filters out the cries of her own child in a supermarket while it […]

More
Fact Sheet

Your guide to the General Data Protection Regulation

The way in which personal data is used and protected is set to change in May 2018.

Download
Blog Post

The top four licensing trends to get on your radar

Brand Licensing Europe brand director Anna Knight reveals the top licensing trends independent retailers should add to the watch list for 2017/2018

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No resources found!
Blog Post

The value of carefully planning your sale with the help of experts

The two case studies illustrate why planning the sale of your business from a little way out is vital. With legal, accountancy, wealth management and financial advisers helping, you give yourself the best possible chance of hitting your target valuation when the time comes to sell your business.

More
Blog Post

5 myths about flexible working

Earlier this year, a video that showed Professor Robert Kelly’s interview with the BBC being interrupted by his children bursting into his home office highlighted one of the funny sides of flexible working arrangements.

More
Blog Post

The Perils of Secret Santa

Secret Santa may seem like a simple and fun way to spread some Christmas cheer. So, what could possibly go wrong? Unfortunately, it can end in tears.

More
Blog PostVideo

A recipe for bags load of energy

Ever wondered how you could get bags load of energy? National Association of Health Stores (NAHS) explains how to make the most from items you can find at your local independent Health Store.

More
Blog Post

Win £300,000 worth of cost-free pop up space

Free Space+ is a competition supporting budding businesses and those ready for the next step.

More
Blog Post

A joke too far?

When does workplace banter become harassment? bira legal explains where to draw the line, so to avoid Employment Tribunals.

More
Blog Post

#WDYT campaign helps the high street get digitally savvy

The high street faces many challenges as the world becomes more digital and if it is to evolve. Here’s how retailers can embrace new technology.

More
Blog Post

Win the things you love on the high street

Calling all window shoppers, imagine if you could win the items you’re lusting over in independent shops when you’re shopping on the high street, just by taking a picture?

More
Blog Post

The biggest marketing challenges businesses face today

Textlocal look at some of the trickiest tests in marketing and how you can successfully conquer them using business SMS. When it comes to marketing, SMEs and large businesses both face a number of challenges. While some large businesses may have a bigger marketing budget than a SME, the magnitude of a campaign can often […]

More
Blog Post

The Quiet Power of Background Music

How much attention do you pay to the noises around you? A telephone ringing, a police siren, a baby crying. We are all programmed to respond to these audible stimuli, although slightly differently from person to person. For instance a mother easily filters out the cries of her own child in a supermarket while it […]

More
Fact Sheet

Withdrawing the paper £10 note – FAQ’s

The last day to use your paper £10 notes is 1 March 2018. The Bank of England answers your frequently asked questions regarding the withdrawal in this factsheet.

Download
Fact Sheet

Navigating the financial landscape

Financial planning responds to seasonal changes. Wren Sterling offers insight on how to navigate the financial landscape.

Download
Fact Sheet

SMEs and Cyber Attacks: What you need to know

Only 1 in 4 small businesses are prepared for a cyber attack. Prevent your business from being hindered by a cyber attack by managing business risks. Source: Towergate Insurance

Download
Fact Sheet

The definitive guide to mobile marketing and alerts

We are increasingly becoming a mobile-first society. Here, Text Local brings to you the definitive guide to mobile marketing for your business.

Download
Fact Sheet

Your guide to the General Data Protection Regulation

The way in which personal data is used and protected is set to change in May 2018.

Download
Fact Sheet

Business Rates Manifesto – March 2017

Download
Fact Sheet

Your guide to selling and using chemical products

Download
Fact Sheet

Your guide to carrying cash

Download
Fact Sheet

Your guide to taking a lease

Download
Fact Sheet

Your guide to partnerships and limited companies

Download
No resources found!
Blog PostVideo

A recipe for bags load of energy

Ever wondered how you could get bags load of energy? National Association of Health Stores (NAHS) explains how to make the most from items you can find at your local independent Health Store.

More
Video

How to login to the Member Dashboard

A step-by-step guide on how to login to the Member Dashboard, available to bira members. Unlock member-only service information, resources, bira member magazines and exclusive content today.

More
Video

How to use bira direct Invoice Manager

It’s now easier to keep all of your invoices in one place. Here’s a step-by-step guide on how to us bira direct Invoice Manager, available to all bira members.

More
Video

Your guide to updating your supplier page

A step-by-step video tutorial on how to edit your bira direct supplier page.

More
Video

Toolshop

Member testimonial

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Video

Glasswells

Member testimonial

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Video

Rachel Riley

Member testimonial

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Video

Lords

Member testimonial

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Video

Coes

Member testimonial

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The bira member magazine is created with our members in mind and is exclusively available both as hard copies and online to our members. Our membership magazine demonstrates real membership value and is a means for sourcing advice, support, savings and services. It signposts members towards exciting events and exhibitions, and new products and suppliers. And it ensures our members are well-informed on the latest matters of legislation and compliance affecting their business.
The BAGMA Bulletin is created with our members in mind and is exclusively available both as hard copies and online to our members. Our membership magazine demonstrates real membership value and is a means for sourcing advice, support, savings and services. It signposts members towards exciting events and exhibitions, and new products and suppliers. And it ensures our members are well-informed on the latest matters of legislation and compliance affecting their business.
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