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Welcome to the Knowledge Hub
Knowledge is power. And that’s why we help our members stay ahead with all the latest sector information and insights. You’ll find articles, research, factsheets, legal documents and opinion pieces, all right here in the hub.
New payslip rules explained
From 6 April, new legislation will require employers to provide payslips to all workers as well as itemised payslips to those whose pay varies on hours worked.
MoreWho is playing with our rating?
From having only 5-star ratings, Des Count, our man in the gift shop, is being hit by mysterious 1-star ratings which lack any comments. What funny business is this?
ViewYour guide to safe payments
Global Payments, the approved service partners behind the Bira Card Processing service is sharing information on PCI compliance; understanding risk and how to protect your business with this useful guide from the Payment Card Industry Security Standards Council.
MoreDownloadTwenty Years of ISAs
The Individual Savings Account (ISA) celebrates its 20th anniversary this year. Launched in March 1999, the ISA was the result of the Government’s plan to encourage more people to save. Here are some reminders of the features and history of the ISA.
MoreWin retail space in a retail centre near you
HATCH is a competition supporting budding businesses and those ready for the next step. Revo + HATCH are looking for businesses that are small, hungry and ultimately, have potential for longevity. Are you up for it?
MoreCorrosive Voluntary Commitments – POS
An important Government initiative helping to restrict access to acids and other products containing harmful corrosive substances to under 18s. Act now to support the voluntary commitments for retailers.
ViewWorkplace mental health
With the Government forecasting that one in four of us will experience mental health problems, it is important to ensure you understand its implications.
MoreApril 2019 | Pay changes you need to know
Are you one of the many employers confused by the terminology used for minimum pay rates? We’ve highlighted the upcoming changes effective from April 2019.
MoreHow to get the most out of your ePOS system
As a retailer, your ePOS system is the most important tool you have in your store. More than just a device that sits on your checkout counter, it can also help you manage multiple aspects of your business — including stock control, customer relationships, analytics, and more.
MoreAct now to secure a rates reduction
Members hoping to secure a reduction in their business rates are urged to contact their local authority or council to find out how the reduction will be applied.
ViewThe rise and rise of independent marketplaces
Online marketplaces offer independent bricks-and-mortar retailers an impressive platform from which to sell not but nationally, but globally. Would any of these be appropriate for your store?
ViewDisplays that lead to sales
In some companies, staff training is simply limited to watching an induction video about health & safety. Thankfully many Bira members appreciate the benefits that professional staff development can provide, especially in specialist fields such as visual merchandising.
ViewHarnessing local support
So how can Bira members continuously remind shoppers to use their local independent retailers, to buy something and to keep money in the local economy? Here, we take a look at a few campaigns that seem to be working.
ViewBira Direct boosts giftware offer
Bira Direct is continuing to work hard to support members by working with a wide range of suppliers, brands and products, from fashion accessories to ironmongery, all with preferential terms.
ViewSelling electrical goods?
Retailers looking for an alternative to the Waste Electrical and Electronic Equipment (WEEE) Regulations, which oblige them to take back old equipment when a customer buys a new equivalent, can join the Distributor Take-back Scheme (DTS).
ViewWhat might Brexit mean for members?
The government has provided some general guidance for retail on what to expect after 29 March. Some points require action now, whether we end up with a deal or no-deal Brexit.
MoreIndependents rise above failing majors
The media obsession with poor retailers taints us all, says Bira CEO Andrew Goodacre.
ViewKeeping half a step ahead of customers
Rumours of the death of the department store have been exaggerated. The eight-strong Morleys Group proves that consistent investment in property, brands and staff pays off.
ViewThe retail software you need for Making Tax Digital
Does your retail business have the right software solutions in place so you’ll be compliant with Making Tax Digital this year? Vend, Bira’s approved retail Epos, is here to make sure all your bases are covered for Making Tax Digital in 2019.
ViewDriving change by shopping sustainably
Bira Direct has negotiated exclusive offers and discounts on products that are sourced sustainably and with reduced environmental impact.
MoreFinding the right insurance partner
Finding the right insurance broker who ticks all the boxes needn’t be a stressful or time-consuming process. This simple guide helps you dig a little deeper and learn what you are getting for your hard-earned cash.
MoreWhen did you last complete your #LifeUpdates?
Despite the perception the big cyber media stories might paint – it’s not just large global companies that are at risk of a cyber security breach.
MoreGetting in to gardening
Springtime is boom time for retailers serving gardeners. Are you making the most of the potential of this huge area?
ViewHow to diversify your product range in 2019
The shape of the high street is rapidly changing and so are the wants of consumers. Stay ahead of the curve by effectively diversifying your product range with these NEW Bira Direct Suppliers.
MoreMaking Tax Digital – A bitesize guide for business
Making Tax Digital begins in April. This useful, bite-size guide for business will explain everything you need to know.
DownloadDon’t slip up calculating the costs of accidents
Calculating the true costs of accidents to both employers and employees isn’t straightforward. Follow our 6 step risk reduction plan, to reduce the risks and cut costs to your business.
MoreA huge opportunity in the vintage and classic car community
The vintage, veteran and classic car community is a huge market opportunity for Guy Lachlan’s products.
ViewRetail Tech Trends for 2019
2018 was huge for retail with new opportunities & challenges. Read the top three retail tech trends from Vend that retailers should pay close attention to in 2019.
MoreGetting smart about security: prevention is better than cure
We’ve asked experts on security products to tell us what they think about new smart technology and what are the best methods for protecting your business and homes.
ViewKeeping your business safe the smart way
It’s well known that burglary rates rise at this time of year. Burg-Wächter explains how to keep your business premises safe.
View7 Retail Tips to Help You Drive Sales and Engagement on Valentine’s Day
Valentine’s Day spending in the UK has been growing these past few years, and we don’t expect this trend to slow down. Not sure where to start? We’ve put together a number of Valentine’s Day retail ideas to try in your store.
MoreParting is such sweet sorrow
Last September, after 40 years in the business, Hilary Cookson closed Maureen Cookson, the award-winning womenswear shop her mother had established in 1956. Here she reflects on that momentous decision.
ViewBe ready to adapt in 2019, says Bira president
Hold steady. Be prudent. Be cautious. But don’t be afraid to take calculated risks.
ViewToolshop
Meet Vin Vara – Bira’s formal National President and independent hardware business owner of the Tool Shop Group.
MoreIncrease your profit margins
Profit margins in the retail sector are often tight. Here London-based Cottons Chartered Accountants suggest eight ways to increase your bottom line.
ViewDaring to be different
Some independents take a long time to open a second shop. Many never bother. Holly Wilson decided to do it the hard way by taking over a long-established business only two years after opening her first shop.
ViewAt the sharp end
BIRA HAS WORKED with the Home Office for several years to help tackle knife crime but also to protect the rights of retailers who legitimately sell everyday sharp objects.
ViewAre you ready for Making Tax Digital?
A CARTOON CHARACTER called Dexter the Digital Tax Advisor has been introduced by Xero as the face of Making Tax Digital (MTD) for VAT, the biggest change to tax in decades.
ViewTop 8 predictions for mobile technology in 2019
Online and mobile technologies shaped the success of many businesses and industries last year. As a result of this shift, 2018 was undeniably a year of change with many businesses choosing to focus on improving their customer experience.
MoreYour step-by-step guide to the Payment Card Industry Data Security Standard (PCI DSS) Process
Your step-by-step guide to the Payment Card Industry Data Security Standard (PCI DSS) Process provided by Bira’s chosen Card Processing provider, Global Payments.
DownloadSoothing sounds for quiet living
We’ve teamed up with Quiet Mark to raise awareness and lower all the noise. Because, according to a recent survey, 6 out of 10 consumers are looking for quieter appliances, and that feels very much like a trend.
ViewDogged devotion to style at Mungo and Maud
When Nicola and Michael Sacher could not find dog products to suit their own home, they started a business that now serves the cream of department stores around the globe. Welcome to the stylish world of Mungo & Maud.
ViewReviewing GDPR
The most important change in data privacy regulation in 20 years, the General Data Protection Regulation came into force on 25 May last year. Here Andrew Hartshorn of law firm Shakespeare Martineau reviews the first six months of GDPR activity.
ViewMake the most of what’s yours in 2019
Are you claiming all you can from government, asks bira CEO Andrew Goodacre.
ViewWeather-proofing your pocket
Winter weather throws everything at us – wind, rain, snow, ice & floods. Reduce the risk of financial loss to your business by carrying out basic checks.
More5 action steps to set up your retail business for success in 2019
Before you jump into “business as usual” for 2019, take time to set up new systems, and take steps that will establish the foundation of your success in the next 12 months and beyond.
MorePlastic carrier bags: Gove sets out new measures to extend charge
Government launches consultation to extend the 5p plastic bag charge to all retailers and increase the charge to 10p.
More2019 Important HR and Employment Law Changes
What can employers expect in 2019? It is set to be another busy year for HR and Employment Law.
MoreHot weather in the workplace – A Health & Safety perspective
Does the current heatwave give you cause for concern about the temperature in your workplace? Here’s how to keep your employees safe in the workplace.
MoreHealth of the High Street Survey
We’re running an important nationwide project to update the data we have for the overall health of our high streets. Please complete the short six question survey below and distribute to as many of your customers as you can.
MoreNational Home Improvement Week
‘Love the Home You Live In’ is the tagline for National Home Improvement Week, a new consumer marketing initiative to be held during 12-18 March.
MoreNew payslip rules explained
From 6 April, new legislation will require employers to provide payslips to all workers as well as itemised payslips to those whose pay varies on hours worked.
MoreYour guide to safe payments
Global Payments, the approved service partners behind the Bira Card Processing service is sharing information on PCI compliance; understanding risk and how to protect your business with this useful guide from the Payment Card Industry Security Standards Council.
MoreTwenty Years of ISAs
The Individual Savings Account (ISA) celebrates its 20th anniversary this year. Launched in March 1999, the ISA was the result of the Government’s plan to encourage more people to save. Here are some reminders of the features and history of the ISA.
MoreApril 2019 | Pay changes you need to know
Are you one of the many employers confused by the terminology used for minimum pay rates? We’ve highlighted the upcoming changes effective from April 2019.
MoreWorkplace mental health
With the Government forecasting that one in four of us will experience mental health problems, it is important to ensure you understand its implications.
MoreWin retail space in a retail centre near you
HATCH is a competition supporting budding businesses and those ready for the next step. Revo + HATCH are looking for businesses that are small, hungry and ultimately, have potential for longevity. Are you up for it?
MoreHow to get the most out of your ePOS system
As a retailer, your ePOS system is the most important tool you have in your store. More than just a device that sits on your checkout counter, it can also help you manage multiple aspects of your business — including stock control, customer relationships, analytics, and more.
MoreWhat might Brexit mean for members?
The government has provided some general guidance for retail on what to expect after 29 March. Some points require action now, whether we end up with a deal or no-deal Brexit.
MoreDriving change by shopping sustainably
Bira Direct has negotiated exclusive offers and discounts on products that are sourced sustainably and with reduced environmental impact.
MoreFinding the right insurance partner
Finding the right insurance broker who ticks all the boxes needn’t be a stressful or time-consuming process. This simple guide helps you dig a little deeper and learn what you are getting for your hard-earned cash.
MoreYour step-by-step guide to the Payment Card Industry Data Security Standard (PCI DSS) Process
Your step-by-step guide to the Payment Card Industry Data Security Standard (PCI DSS) Process provided by Bira’s chosen Card Processing provider, Global Payments.
DownloadYour guide to safe payments
Global Payments, the approved service partners behind the Bira Card Processing service is sharing information on PCI compliance; understanding risk and how to protect your business with this useful guide from the Payment Card Industry Security Standards Council.
DownloadMaking Tax Digital – A bitesize guide for business
Making Tax Digital begins in April. This useful, bite-size guide for business will explain everything you need to know.
DownloadYour online retail guide
Not only has e-commerce completely shifted how consumers’ shop, the online world is now having a transformative impact on the in-store physical retail experience. Find out how you can start creating meaningful moments across your businesses digital journey.
DownloadManaging paternity leave in your business
You may think that every expectant father is entitled to time off, but in fact there are a number of eligibility conditions that need to be fulfilled.
Downloadbira’s Business Rates Manifesto
A simpler, standard rateable allowance to help independent retail businesses. Read bira’s Business Rates Manifesto, which has been presented to MP’s here.
DownloadHome Office Serious Violence Strategy
The Home Office will today (Monday 9 April) launch the Serious Violence Strategy, which will set out the Government’s response to the recent increase in knife crime, gun crime and homicide.
DownloadCyber Aware’s new Perception Gap Report
This innovative new report evidences the misconceptions the public have towards cyber security, compared to the reality of the threat – a perceptions gap which is eroding our resilience to cyber criminals.
DownloadWithdrawing the paper £10 note – FAQ’s
The last day to use your paper £10 notes is 1 March 2018. The Bank of England answers your frequently asked questions regarding the withdrawal in this factsheet.
DownloadNavigating the financial landscape
Financial planning responds to seasonal changes. Wren Sterling offers insight on how to navigate the financial landscape.
DownloadNorthumbria Pets
Northumbria Pets first came across bira in 2006 at a trade show event and has been a member ever since, taking advantage of bira direct’s pre-negotiated terms and discounts with suppliers.
MoreAdvance Performance
Sam Hale of Advance Performance discusses her business journey which started 18 years ago from a back bedroom at home. The ‘running store for everyone’ is now based in both Peterborough and Cambridge and prides itself on offering a high customer service which cannot be delivered by an online-only retail store.
MoreA recipe for bags load of energy
Ever wondered how you could get bags load of energy? National Association of Health Stores (NAHS) explains how to make the most from items you can find at your local independent Health Store.
MoreHow to login to the Member Dashboard
A step-by-step guide on how to login to the Member Dashboard, available to bira members. Unlock member-only service information, resources, bira member magazines and exclusive content today.
MoreHow to use bira direct Invoice Manager
It’s now easier to keep all of your invoices in one place. Here’s a step-by-step guide on how to us bira direct Invoice Manager, available to all bira members.
MoreYour guide to updating your supplier page
A step-by-step video tutorial on how to edit your bira direct supplier page.
MoreToolshop
Meet Vin Vara – Bira’s formal National President and independent hardware business owner of the Tool Shop Group.
More