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Resources

Welcome to the Knowledge Hub

Knowledge is power. And that’s why we help our members stay ahead with all the latest sector information and insights. You’ll find articles, research, factsheets, legal documents and opinion pieces, all right here in the hub.

Blog Post

Bira 5-Step Guide to Covid-Secure Reopening 

This short guide is designed to give you a simple overview of how to prepare for opening up your Covid-Secure retail business in five easy to understand steps.

More
Blog Post

The Importance of Multi-Channel Selling

Over the last few months, it has become apparent that this isn’t just something you should do when running a business, it is something you must do.

More
Blog Post

Things you can do now to increase the value of your business

Even if you have no intention of selling your business, now is the time to pivot your offerings and marketing if you want to adjust to the ‘new normal’.

More
Blog Post

Don’t fall for phoney phone calls

Yes, BT are moving away from their aging copper network, replacing it with the internet. But this is not the case yet so don’t fall for phoney phone calls!

More
Blog Post

Looking ahead – what we can learn from European retailers

As lockdown restrictions look set to ease, Bira has spoken to shop owners in Europe to find out the shape of the retail landscape, post Covid-19.

More
Blog Post

Keeping safe as lockdown eases

As the lockdown rules evolve, businesses are thinking about what needs to happen to start trading again. Bira looks at things you need to consider.

More
Blog Post

Re-Opening an Empty Building Checklist and Risk Assessment

Bira Legal have created a downloadable checklist that can be used when looking to re-open your business following its closure. Read more.

More
Blog Post

PPE from Bira Direct Suppliers

Bira direct suppliers have acted quickly to be able to provide you with important PPE to ensure you are equipped with the right resources to trade safely.

More
Blog Post

Apply for £3,000 worth of free advertising

Retail business owners can apply for the advertising package which will see their firm appear in The Daily Mail, Mail on Sunday, Metro News and I newspaper.

More
Blog Post

Working safely during coronavirus – advice for shops & branches

Understand how to work safely during the coronavirus (COVID-19) pandemic and how to continue or restart operations in line with Government advice.

More
Blog Post

Let’s get post lockdown ready!

After lockdown, businesses, customers and employees will be thinking how they can return and stay safe be it at work or out and about during leisure time.

More
Blog Post

Domestic abuse covid-19 campaign

The order to stay at home can cause anxiety for those who are experiencing or feel at risk of domestic abuse. There is never an excuse for domestic abuse. Find out more.

More
Blog Post

Financial support for furloughed employees

These unprecedented times cause new problems and as such the Rainy Day Trust are responding to meet those changes with their Covid-19 Support Package.

More
Blog Post

Add your name to petition for fairer support

Bira members are invited to add their signatures to a petition to improve support for directors or shareholders of small companies. Complete the petition.

More
Blog Post

The Great British NHS Quiz

Now is the time to remain visible to your customers and your community, so please join us in supporting the NHS with this uplifting quiz.

More
Blog Post

Your coronavirus questions answered

Answers to your most recent questions surrounding the coronavirus and the impact on you as a small business.

More
Blog Post

Business interruption insurance

Business interruption insurance is a retrospective cover that may provide some interim payment towards costs for businesses. Complete this survey.

More
Blog Post

How to bring a friendly community feel to your online shop

The current worldwide circumstance has certainly had an effect on many aspects of our lives. Find out how to bring a community feel back to your business.

More
Blog Post

Ellis Whittam Coronavirus Advice Hub

Bira’s approved service partner for Employment Law, HR and Health & Safety advice and guidance Ellis Whittam is now providing a Coronavirus Advice Hub for retailers to offer a single source of regularly updated guidance so that you can take decisive action, minimise disruption, and keep people safe.

More
Blog Post

Life after lockdown by Andrew Goodacre, Bira CEO

Primarily, we must accept that going ‘back to normal’ is not an option. The way Covid-19 has disrupted our daily lives and businesses in all sectors, suggests that a ‘new normal’ is being established. Read more.

More

Member Magazine: March – June 2020

Issue 30 of the Bira Member Magazine March-June 2020.
Bira’s new coronavirus hub will help guide retailers, says CEO Andrew Goodacre.

View View
Blog Post

Furlough template letter

Employers looking to furlough staff as a result of the Covid-19 outbreak must do so through a written agreement. Find advice and support here.

More
Blog Post

What are your coronavirus-related questions?

Send us questions you have about the coronavirus and your business and we’ll aim to get an answer for you and share it with the wider industry too.

More
Blog Post

Claim for wages through CJRS

Applications are now open to claim for 80% of your employee’s wages plus any employer National Insurance and pension contributions.

More
Blog Post

Importance of being mindful

Clarity, openness and a culture of support reduces the risk of stress as well as self-care and virtually connecting with others. Read more.

More
Blog Post

The Big Support Campaign

Small businesses can be supported through this crisis and can be offered hope and a future for themselves, their families and their staff.

More
Blog Post

COVID-19: what it means for your pension

In the circumstances, it’s understandable to be concerned about your investments but we would recommend that pension savers remain calm.

More
Blog Post

Britain finding solace in ‘strangely satisfying’ DIY

Seven out of ten people in the UK feel the next three months is a good time to start a new DIY project, according to new research.

More
Blog Post

Policing brief in response to coronavirus Government legislation

COVID-19 regulations provide powers to a relevant person to require the closure of premises and businesses and restrict movement and gatherings. Read more.

More
Blog Post

Bira Insurance – Coronavirus FAQ’s

The Bira Insurance team have put together some facts to answer the most frequently asked questions about policy cover in relation to COVID-19. Read more.

More
Blog Post

Crime Prevention advice for empty commercial premises

The Coronavirus has necessitated businesses close across the UK leaving many empty buildings. Read more on crime prevention for empty premises.

More
Blog Post

Why engaging on social media is more important than scheduling

Social media advice and examples for producing engaging social media content for your business during the uncertain times of the Coronavirus pandemic.

More
Blog Post

Coronavirus update from Bira Direct suppliers

The latest updates on trading from Bira Direct suppliers, including where to purchase PPE and cleaning products as well as temporary changes to payment terms.

More
Blog Post

Full guidance on staying at home and away from others

The single most important action we can all take, in fighting Coronavirus, is to stay at home where possible to protect the NHS and save lives. Read more.

More
Blog Post

Business Continuity Planning

Whatever your business it’s key to plan for the unexpected e.g. extreme weather, terrorist attacks, fire, disease with business continuity planning.

More

Coronavirus Job Retention Scheme

The Chancellor announced on 20 March 2020 a new Coronavirus Job Retention Scheme that will allow all UK employers to access support to continue paying part of their employees’ salary for those employees that would otherwise have been laid off during this crisis. Find out more

View
Blog Post

Managing your wellbeing while self-isolating during COVID-19

Human beings are social animals, isolation for extended periods of time can naturally cause us to feel anxious or low. Stay healthy during COVID outbreak.

More

Lay-offs, short-time working and guarantee payments during COVID-19

If an employer is experiencing a temporary shortage of work for employees to do (caused by the coronavirus outbreak), they may decide to lay employees off temporarily. So how do you make sure you’re doing it correctly? Find out more.

View
Blog Post

Covid-19 and your energy supplies

As an independent retailer, what will happen to your energy supply should you close down your premises during the Covid-19 outbreak? Find out more.

More
Blog Post

Social distancing: How to remain connected to your customers

Businesses may be serving customers less, they may be doing it less face to face, but that shouldn’t and doesn’t mean that you can no longer serve them. Follow our top tips to stay connected.

More
Blog Post

Bira members get creative in the face of coronavirus

Bira members are showing just how creative they can be in the face of a crisis. They are finding new ways to drive businesses forward after seeing footfall decline following the outbreak of coronavirus.

More

Are you on the best terms with your suppliers?

Ensure that you’re on the best terms with your suppliers. Complete a supplier review form and we’ll check your terms for you and beat them where we can.

View
Blog Post

Leak-proof and lightweight glass lunch range from Black + Blum

Bira Direct supplier Black +Blum have announced their new range of leak-proof and lightweight glass lunch products which not only are practical but also are an eco friendly alternative to traditional lunch boxes and tubs.

More
Blog Post

Draper Tools study finds more than ‭430 million DIY jobs needing attention in Britain’s homes‬‬‬‬‬‬

More than 430 million DIY jobs currently need attention in Britain’s homes, a new study by Bira Direct supplier, Draper Tools has found. Read more.

More
Blog Post

National Minimum Wage and National Living Wage 2020 | Updated rates explained

The rates of pay for the National Minumum and National Living wage are set to increase in April 2020. We’ve outlined what the new rates will be.

More
Blog Post

Coronavirus: Employment and Health and Safety advice

The implications of the coronavirus on businesses and employees are far-reaching and changing. We’re updating you on the relevant employment & h&s advice.

More
Blog Post

Business rates system – what can small businesses do now?

Although the business rating system may appear complex, there are still opportunities to reduce rates bills. Read our guide to see what you can do now.

More

On mystical Lindisfarne, Karen Mundy is passing her business over to her daughter

Bira catches us with business owner Karen Mundy, who is now passing the reins of her various enterprises to her daughter, Charlotte.

View
Blog Post

Coronavirus: Guidance for employers and businesses

In case coronavirus (COVID-19) spreads more widely in the UK, employers should consider some simple steps to help protect the health and safety of staff.

More
Blog Post

More owners feed dogs veg-based meals

More pet owners are moving their pets to veg-based food. Dog owners especially are making the switch, believing it to be a healthier alternative.

More
No resources found!
Blog Post

Bira 5-Step Guide to Covid-Secure Reopening 

This short guide is designed to give you a simple overview of how to prepare for opening up your Covid-Secure retail business in five easy to understand steps.

More
Blog Post

The Importance of Multi-Channel Selling

Over the last few months, it has become apparent that this isn’t just something you should do when running a business, it is something you must do.

More
Blog Post

Things you can do now to increase the value of your business

Even if you have no intention of selling your business, now is the time to pivot your offerings and marketing if you want to adjust to the ‘new normal’.

More
Blog Post

Don’t fall for phoney phone calls

Yes, BT are moving away from their aging copper network, replacing it with the internet. But this is not the case yet so don’t fall for phoney phone calls!

More
Blog Post

Looking ahead – what we can learn from European retailers

As lockdown restrictions look set to ease, Bira has spoken to shop owners in Europe to find out the shape of the retail landscape, post Covid-19.

More
Blog Post

Keeping safe as lockdown eases

As the lockdown rules evolve, businesses are thinking about what needs to happen to start trading again. Bira looks at things you need to consider.

More
Blog Post

PPE from Bira Direct Suppliers

Bira direct suppliers have acted quickly to be able to provide you with important PPE to ensure you are equipped with the right resources to trade safely.

More
Blog Post

Apply for £3,000 worth of free advertising

Retail business owners can apply for the advertising package which will see their firm appear in The Daily Mail, Mail on Sunday, Metro News and I newspaper.

More
Blog Post

Working safely during coronavirus – advice for shops & branches

Understand how to work safely during the coronavirus (COVID-19) pandemic and how to continue or restart operations in line with Government advice.

More
Blog Post

Let’s get post lockdown ready!

After lockdown, businesses, customers and employees will be thinking how they can return and stay safe be it at work or out and about during leisure time.

More
Blog Post

Domestic abuse covid-19 campaign

The order to stay at home can cause anxiety for those who are experiencing or feel at risk of domestic abuse. There is never an excuse for domestic abuse. Find out more.

More
Blog Post

Financial support for furloughed employees

These unprecedented times cause new problems and as such the Rainy Day Trust are responding to meet those changes with their Covid-19 Support Package.

More
Blog Post

Add your name to petition for fairer support

Bira members are invited to add their signatures to a petition to improve support for directors or shareholders of small companies. Complete the petition.

More
Blog Post

The Great British NHS Quiz

Now is the time to remain visible to your customers and your community, so please join us in supporting the NHS with this uplifting quiz.

More
Blog Post

Business interruption insurance

Business interruption insurance is a retrospective cover that may provide some interim payment towards costs for businesses. Complete this survey.

More
Blog Post

Your coronavirus questions answered

Answers to your most recent questions surrounding the coronavirus and the impact on you as a small business.

More
Blog Post

How to bring a friendly community feel to your online shop

The current worldwide circumstance has certainly had an effect on many aspects of our lives. Find out how to bring a community feel back to your business.

More
Blog Post

Ellis Whittam Coronavirus Advice Hub

Bira’s approved service partner for Employment Law, HR and Health & Safety advice and guidance Ellis Whittam is now providing a Coronavirus Advice Hub for retailers to offer a single source of regularly updated guidance so that you can take decisive action, minimise disruption, and keep people safe.

More
Blog Post

Re-Opening an Empty Building Checklist and Risk Assessment

Bira Legal have created a downloadable checklist that can be used when looking to re-open your business following its closure. Read more.

More
Blog Post

Life after lockdown by Andrew Goodacre, Bira CEO

Primarily, we must accept that going ‘back to normal’ is not an option. The way Covid-19 has disrupted our daily lives and businesses in all sectors, suggests that a ‘new normal’ is being established. Read more.

More
Blog Post

What are your coronavirus-related questions?

Send us questions you have about the coronavirus and your business and we’ll aim to get an answer for you and share it with the wider industry too.

More
Blog Post

Furlough template letter

Employers looking to furlough staff as a result of the Covid-19 outbreak must do so through a written agreement. Find advice and support here.

More
Blog Post

Claim for wages through CJRS

Applications are now open to claim for 80% of your employee’s wages plus any employer National Insurance and pension contributions.

More
Blog Post

Importance of being mindful

Clarity, openness and a culture of support reduces the risk of stress as well as self-care and virtually connecting with others. Read more.

More
Blog Post

The Big Support Campaign

Small businesses can be supported through this crisis and can be offered hope and a future for themselves, their families and their staff.

More
Blog Post

COVID-19: what it means for your pension

In the circumstances, it’s understandable to be concerned about your investments but we would recommend that pension savers remain calm.

More
Blog Post

Britain finding solace in ‘strangely satisfying’ DIY

Seven out of ten people in the UK feel the next three months is a good time to start a new DIY project, according to new research.

More
Blog Post

Policing brief in response to coronavirus Government legislation

COVID-19 regulations provide powers to a relevant person to require the closure of premises and businesses and restrict movement and gatherings. Read more.

More
Blog Post

Bira Insurance – Coronavirus FAQ’s

The Bira Insurance team have put together some facts to answer the most frequently asked questions about policy cover in relation to COVID-19. Read more.

More
Blog Post

Crime Prevention advice for empty commercial premises

The Coronavirus has necessitated businesses close across the UK leaving many empty buildings. Read more on crime prevention for empty premises.

More
Blog Post

Why engaging on social media is more important than scheduling

Social media advice and examples for producing engaging social media content for your business during the uncertain times of the Coronavirus pandemic.

More
Blog Post

Full guidance on staying at home and away from others

The single most important action we can all take, in fighting Coronavirus, is to stay at home where possible to protect the NHS and save lives. Read more.

More
Blog Post

Managing your wellbeing while self-isolating during COVID-19

Human beings are social animals, isolation for extended periods of time can naturally cause us to feel anxious or low. Stay healthy during COVID outbreak.

More
Blog Post

Business Continuity Planning

Whatever your business it’s key to plan for the unexpected e.g. extreme weather, terrorist attacks, fire, disease with business continuity planning.

More
Blog Post

Covid-19 and your energy supplies

As an independent retailer, what will happen to your energy supply should you close down your premises during the Covid-19 outbreak? Find out more.

More
Blog Post

Coronavirus update from Bira Direct suppliers

The latest updates on trading from Bira Direct suppliers, including where to purchase PPE and cleaning products as well as temporary changes to payment terms.

More
Blog Post

Social distancing: How to remain connected to your customers

Businesses may be serving customers less, they may be doing it less face to face, but that shouldn’t and doesn’t mean that you can no longer serve them. Follow our top tips to stay connected.

More
Blog Post

Bira members get creative in the face of coronavirus

Bira members are showing just how creative they can be in the face of a crisis. They are finding new ways to drive businesses forward after seeing footfall decline following the outbreak of coronavirus.

More
Blog Post

Leak-proof and lightweight glass lunch range from Black + Blum

Bira Direct supplier Black +Blum have announced their new range of leak-proof and lightweight glass lunch products which not only are practical but also are an eco friendly alternative to traditional lunch boxes and tubs.

More
Blog Post

Draper Tools study finds more than ‭430 million DIY jobs needing attention in Britain’s homes‬‬‬‬‬‬

More than 430 million DIY jobs currently need attention in Britain’s homes, a new study by Bira Direct supplier, Draper Tools has found. Read more.

More
Blog Post

Business rates system – what can small businesses do now?

Although the business rating system may appear complex, there are still opportunities to reduce rates bills. Read our guide to see what you can do now.

More
Blog Post

National Minimum Wage and National Living Wage 2020 | Updated rates explained

The rates of pay for the National Minumum and National Living wage are set to increase in April 2020. We’ve outlined what the new rates will be.

More
Blog Post

Coronavirus: Employment and Health and Safety advice

The implications of the coronavirus on businesses and employees are far-reaching and changing. We’re updating you on the relevant employment & h&s advice.

More
Blog Post

Coronavirus: Guidance for employers and businesses

In case coronavirus (COVID-19) spreads more widely in the UK, employers should consider some simple steps to help protect the health and safety of staff.

More
Blog Post

Is it time you looked at how sustainable your business is?

We all have a role to play in creating a more sustainable future, so what can you do now as an independent retail business owner on a budget?

More
Blog Post

More owners feed dogs veg-based meals

More pet owners are moving their pets to veg-based food. Dog owners especially are making the switch, believing it to be a healthier alternative.

More
Blog Post

The Great British Switch-Off

By the end of 2023 Openreach will stop supplying new analogue and digital phone lines and will only supply broadband and other data services by 2025.

More
Blog Post

The unstoppable rise of the vegan alternatives

With this fast-moving trend gaining momentum, retailers have seen interest in vegan alternatives soar. Luckily, the industry is staying ahead on innovation.

More
Blog Post

What is the Smart Home Expo?

Register for the Smart Home Expo today to discover the future of home technology, meet key industry suppliers and network with other retailers.

More
Blog Post

The value of the Pet Pound

Mintel have highlighted how humanising pets is a key theme running through the pet care industry, with consumers making adjustments to their daily lives to accommodate pets as part of their families.

More
Fact Sheet

Transporting goods between the UK and EU in a no-deal Brexit

Download this handy guide if you need to transport your goods to the EU post-Brexit. Hauliers and commercial drivers will need the correct documentation to travel to, from or through the EU if the UK leaves without a deal.

Download
Fact Sheet

Importing and exporting post-Brexit

Get all the information you need about EORI numbers for importing and exporting goods post-Brexit.  

Download
Fact Sheet

Recruiting new staff

A well-thought-out recruitment process will help you to fill the position with the best possible candidate, support business objectives and avoid any legal pitfalls. Ellis Whittam, the providers of the Bira Legal service have provided a nine-step checklist to guide you through the recruitment process.

Download
Fact Sheet

Accept payments on the go with Mobile Pay

In-store or on-the-go, get paid fast with the powerful mobile point of sale app and card reader, from Bira’s preferred Card Processing service provider, Global Payments.

Download
Fact Sheet

Hints and tips for protecting your business against fraud

Fraudsters have many ways of targeting businesses, whether anonymously online, posing as a customer or in your employment. This guide aims to provide you with some popular hints and tips for identifying potential fraud to help you protect your business.

Download
Fact Sheet

How to look after your mental health

Bira are proud supporters of Mental Health Foundation who help drive conversations on mental health and body image to create lasting change. Here’s some advice from the Mental Health Foundation on how to look after you and your colleagues’ mental health.

Download
Fact Sheet

Your step-by-step guide to the Payment Card Industry Data Security Standard (PCI DSS) Process

Your step-by-step guide to the Payment Card Industry Data Security Standard (PCI DSS) Process provided by Bira’s chosen Card Processing provider, Global Payments.

Download
Fact Sheet

Making Tax Digital – A bitesize guide for business

Making Tax Digital begins in April. This useful, bite-size guide for business will explain everything you need to know.

Download
Fact Sheet

Your online retail guide

Not only has e-commerce completely shifted how consumers’ shop, the online world is now having a transformative impact on the in-store physical retail experience. Find out how you can start creating meaningful moments across your businesses digital journey.

Download
Fact Sheet

Managing paternity leave in your business

You may think that every expectant father is entitled to time off, but in fact there are a number of eligibility conditions that need to be fulfilled.

Download
Fact Sheet

bira’s Business Rates Manifesto

A simpler, standard rateable allowance to help independent retail businesses. Read bira’s Business Rates Manifesto, which has been presented to MP’s here.

Download
Fact Sheet

Home Office Serious Violence Strategy

The Home Office will today (Monday 9 April) launch the Serious Violence Strategy, which will set out the Government’s response to the recent increase in knife crime, gun crime and homicide.

Download
Fact Sheet

Cyber Aware’s new Perception Gap Report

This innovative new report evidences the misconceptions the public have towards cyber security, compared to the reality of the threat – a perceptions gap which is eroding our resilience to cyber criminals.

Download
Fact Sheet

Withdrawing the paper £10 note – FAQ’s

The last day to use your paper £10 notes is 1 March 2018. The Bank of England answers your frequently asked questions regarding the withdrawal in this factsheet.

Download
Fact Sheet

Navigating the financial landscape

Financial planning responds to seasonal changes. Wren Sterling offers insight on how to navigate the financial landscape.

Download
Fact Sheet

SMEs and Cyber Attacks: What you need to know

Only 1 in 4 small businesses are prepared for a cyber attack. Prevent your business from being hindered by a cyber attack by managing business risks. Source: Towergate Insurance

Download
Fact Sheet

The definitive guide to mobile marketing and alerts

We are increasingly becoming a mobile-first society. Here, Text Local brings to you the definitive guide to mobile marketing for your business.

Download
Fact Sheet

Your guide to the General Data Protection Regulation

The way in which personal data is used and protected is set to change in May 2018.

Download
Fact Sheet

Business Rates Manifesto

Download
Fact Sheet

Your guide to selling and using chemical products

Download
Fact Sheet

Your guide to carrying cash

Download
Fact Sheet

Your guide to taking a lease

Download
Fact Sheet

Your guide to partnerships and limited companies

Download
Fact Sheet

Your guide to Business Names

Download
No resources found!
Blog PostVideo

Help make Christmas 2019 one to remember.

Help make Christmas 2019 one to remember. Join the campaign to get Britain shopping local. Last year Visa ran a successful marketing campaign, which turned the spotlight on over 100 independent retailers from Dundee to Southampton, from big cities to small towns, toy sellers and bakers to florists and butchers. These passionate shop-owners became stars […]

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Video

Justifying discrimination

Receiving a discrimination claim can be a real concern for employers but when it happens it’s essential that your actions are justifiable. Find out more.

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Video

Northumbria Pets

Northumbria Pets first came across bira in 2006 at a trade show event and has been a member ever since, taking advantage of bira direct’s pre-negotiated terms and discounts with suppliers.

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Video

Advance Performance

Sam Hale of Advance Performance discusses her business journey which started 18 years ago from a back bedroom at home. The ‘running store for everyone’ is now based in both Peterborough and Cambridge and prides itself on offering a high customer service which cannot be delivered by an online-only retail store.

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Blog PostVideo

A recipe for bags load of energy

Ever wondered how you could get bags load of energy? National Association of Health Stores (NAHS) explains how to make the most from items you can find at your local independent Health Store.

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Video

How to login to the Member Dashboard

A step-by-step guide on how to login to the Member Dashboard, available to bira members. Unlock member-only service information, resources, bira member magazines and exclusive content today.

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Video

How to use bira direct Invoice Manager

It’s now easier to keep all of your invoices in one place. Here’s a step-by-step guide on how to us bira direct Invoice Manager, available to all bira members.

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Video

Your guide to updating your supplier page

A step-by-step video tutorial on how to edit your bira direct supplier page.

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Video

Toolshop

Meet Vin Vara – Bira’s formal National President and independent hardware business owner of the Tool Shop Group.

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Video

Glasswells

Member testimonial

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Video

Rachel Riley

Member testimonial

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Video

Lords

Member testimonial

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Video

Coes

Member testimonial

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The bira member magazine is created with our members in mind and is exclusively available both as hard copies and online to our members. Our membership magazine demonstrates real membership value and is a means for sourcing advice, support, savings and services. It signposts members towards exciting events and exhibitions, and new products and suppliers. And it ensures our members are well-informed on the latest matters of legislation and compliance affecting their business.
The BAGMA Bulletin is created with our members in mind and is exclusively available both as hard copies and online to our members. Our membership magazine demonstrates real membership value and is a means for sourcing advice, support, savings and services. It signposts members towards exciting events and exhibitions, and new products and suppliers. And it ensures our members are well-informed on the latest matters of legislation and compliance affecting their business.
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