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Frequently Asked Questions
Everything you need to know.
What services do you get with membership?
You can view all of the bira membership services here.
How much does it cost to join?
The cost starts from £195+VAT per year and is based on your annual turnover. You’ll receive a 5% discount by paying by annual direct debit.
What are the credit card rates?
Members can download the full rate matrix from the Member Area of the website. If you are not yet a member, our membership team will be happy to chat you through the rates available for members, give them a call on 0800 028 0245.
What are the specialist sectors?
The specialist sectors are specialist trade associations that are owned by bira. There’s no extra cost to join them once you’re a member of bira and they provide representation for you and your business on an industry-specific level. Read more about them here.
How can I join bira?
There are a few ways you can apply for bira membership; online, by phone, by email, by post or even in person (one of our Regional Membership Managers will be delighted to drop in to your shop to complete your application). You can find more information about how to join and the membership types here.
What are the payment options?
You can choose to pay by cheque, debit or credit card, BACS or direct debit. We’d recommend the annual direct debit options as you’ll receive a 5% discount on your membership fee!
Can I cancel at any time?
The membership subscription runs for the year, if you’d like to cancel after the year, it’s simply a case of letting us know before your next payment is made. However, we always like to find out why before we say goodbye to see if there’s anything we could have done better.
Can I start using the legal advice line straight away?
Yes, as soon as your application has been approved you can use the bira legal advice line. We try and get all our applications approved a soon as possible and should only take a two or three working days. We’ll send you a confirmation email to let you know once it’s been approved.
Is it free to buy products thorough the buying group?
Yes, it’s free to use bira direct for bira members.
What suppliers are included in the buying group?
You can find the full list of bira direct suppliers here – they’re made up of suppliers from the following product sectors; Cookshop, Glass & Chinaware, Tabletop, Giftware, Housewares, Hardware, DIY, Hand & Power tools, Electrical, Home décor, Pet products, Gardening.
How do the invoices for bira direct work?
bira direct simplifies the invoice process when buying from multiple suppliers to stock your shop. Order from as many bira direct suppliers as you need and we’ll will send you one invoice for the total amount. We’ll sort out the rest.