8 common types of customers in retail

Understanding your customer and tailoring your sales approach is essential. Here are the most common types of retail customers and how to sell to them.

Have you made the switch to a greener lighting solution?

The development of smart technology in the lighting sector can be used for your shop's lighting & connectivity whilst increasing your energy & cost savings.

How to improve your store’s conversion rate

If you’re seeing low conversion rates in your store, fret not. There are several action steps you can take to increase your conversions.

The common causes of stockouts and how to avoid them

Nothing drives customers away (often to your competitors) faster than stockouts. Here are 3 common causes of out-of-stocks in retail and how to avoid them.

The Unexpected Benefits of In-store Public Wifi

Many people are connected to the net all day, every day. This is something that some business owners are leveraging to their advantage.

5 clever digital wins for small online brands

A digital presence is key to winning business from large brands. This guide will help you to with digital growth.

How to deal with staff summer absences

The main employee relations issues for retail employers at this time of year tend to be managing high levels of staff absences.

Christmas trading tips

Each year Potters of Hockley's Christmas display is eagerly anticipated, we caught up with them to find out more.

Signs and preventative tips to reduce shop theft

Prevent shop thefts in independent retail businesses and learn what tactics shoplifters use.