The FT Future of Retail Summit returns in 2025 as the retail industry faces a complex and dynamic trading environment impacted by ongoing inflation and geopolitical tensions.
Consumer spending power and retailer profitability continues to be affected, whilst technology is evolving alongside AI, omnichannel innovation and the demand for more sustainable practices. Retailers must find new ways to engage with increasingly discerning customers while also ensuring their business models are adaptable, resilient, and forward-thinking.
- What key trends and strategies are defining the future of retail?
- How are retailers integrating immersive technologies in-store and online?
- What role is data and AI playing in creating personalised shopping experiences, improving customer engagement and driving operational efficiency?
- Will environmental and social responsibility be a key differentiator for retail success and brand loyalty?
To answer these questions and more, the Future of Retail Summit returns for its 10th anniversary edition, convening in London the most influential players in the European retail sector, for a day of insightful discussions, networking opportunities, and deep dives into the innovations that are transforming retail.
