Counterfeit banknotes are rare in the UK, but retailers should still check notes at the point of sale to avoid financial loss. Simple checks and staff awareness can help prevent counterfeit notes being accepted.
In this article:
‣ Why retailers should check banknotes at the point of sale
‣ Free tools and resources for indpenedent retailers from the Bank of England
‣ Practical ways to check banknotes, including UV lamps and authentication machines
‣ Tools and methods retailers should avoid when checking notes
Counterfeit banknotes are uncommon in the UK, but independent retailers should still take steps to check notes at the point of sale.
Counterfeit notes have no value, meaning businesses that accept them cannot recover the loss. Remaining vigilant and ensuring staff know how to check banknotes can help protect both your stock and cash.
Criminals often target businesses where banknotes are not routinely checked. A common tactic is to use a high-value note, such as a £20, to pay for a low-value item. This allows the individual to leave with both the purchased goods and genuine change from the till. Consistent checks and staff awareness can reduce this risk.
Check Banknotes at the Point of Sale
Make banknote checks part of the normal payment process. Staff should be trained to quickly inspect notes when they are received, especially higher-value denominations. Routine checking discourages attempts to pass counterfeit notes and helps staff feel confident handling cash transactions.
Using Ultraviolet (UV) Lamps
Ultraviolet lamps are an effective way to check the fluorescent security features on banknotes.
- Use a UV lamp that emits light at around 365 nanometres.
- Avoid small LED detectors, such as key-fob style devices, as they often emit light above this wavelength and may not show the correct security features.
- Train staff to recognise the correct fluorescent colours and patterns that appear under UV light.
Avoid Detector Pens
Detector pens should not be relied upon to identify counterfeit banknotes. They are ineffective on polymer notes, which are now standard for UK banknotes.
Banknote Authentication Machines
Some retailers choose to use machines that automatically verify banknotes.
- Ensure the machine can detect the latest counterfeit notes.
- The Bank of England operates a banknote testing framework that allows manufacturers to test their machines against known counterfeit notes.
- Retailers should check that their device model and software version appear on the list of compliant machines before relying on it for authentication.
Using the Hologram Image Feature
One particularly effective check is the hologram image change. When tilting the banknote from side to side, the words should alternate between the note’s value—‘Five’, ‘Ten’, ‘Twenty’, or ‘Fifty’—and the word ‘Pounds’. Many businesses are not aware of this simple but highly reliable way to spot counterfeit notes.
Staff Awareness
Regular staff training is essential. Employees should know how to check notes and understand common tactics used by counterfeiters. Building these checks into everyday transactions helps reduce the risk of accepting counterfeit banknotes. You can access a simple online test from the Bank of England below to check your knowledge.
Check out free resources for retailers on spotting counterfeit banknotes
The Bank of England features a comprehensive range of banknote training materials to show best practice for checking King Charles III and Queen Elizabeth II banknotes.
Available in multiple formats, with resources ranging from videos to online tests and documents, they can be invaluable to an independent retailer.
Stay in the know of all things finance through our hub...
With key information and updates relating to finance in retail happening regularly, we know how important it is to be kept in the loop.
Bira is here to support you and help your business thrive, so we've collated all the relevant financial information, latest financial news, guidance and legislation relating to retail - all in one place.
Related Resources
-
How to be PCI DSS compliant as a small business in retail – the simple yet important steps
A practical guide to PCI DSS compliance for small retailers, covering key steps, provider responsibilities, and updates under version 4.0.1.
-
Make the most of Easter – 5 simple tips for independent retailers to grow sales
Five practical tips to help independent retailers maximise Easter sales, from spring window displays to promoting products for gatherings.