Many think AI is only for big chains with massive budgets and technical teams.
But the truth is, AI tools are now accessible, affordable, and could be the key to helping small retailers compete more effectively than ever before.
In this episode, host Claire Leigh is joined by Andrew Goodacre, CEO of Bira, Melissa Minkow, Global Director of Retail Strategy and Insights at CI&T, and Thomas Akintan, co-founder of Avalon Insights, to explore what AI actually means for independent retailers in practical terms.
Discover striking new research showing that 61% of consumers use AI tools when shopping, yet 68% can't name a single retailer delivering a memorable AI experience - revealing a major opportunity for independents who get it right.
Learn where to start with AI, which free tools can make an immediate difference, and how to use technology to augment your business without losing the personal touch that sets you apart. From creating social media content to analysing customer feedback, the experts share practical, actionable advice you can implement this week.
Whether you're excited about AI or feeling overwhelmed, this episode will help you understand how accessible technology can help you work smarter, reach new customers, and compete with the big players - without needing a computer science degree or breaking the bank.
You can watch the full podcast above, or listen/watch on your preferred platform linked below.
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High Street Matters Podcast
High Street Matters will discuss crucial subjects such as consumer trends, relevant government legislation, business rates, parking and staffing, providing top tips to help to help businesses stay ahead of the retail curve.
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