NOW AVAILABLE: Bira Legal and WorkNest's exclusive webinar on contracts and handbooks. Access the recording from the link below.
Bira Legal and WorkNest's informative webinar on contracts and handbooks is now available to watch on demand.
Simply click the link here and fill your details in on the short form to gain access to the content, shared exclusively with Bira members.
When employment issues arise, robust contracts and carefully crafted employee handbooks are employers’ first line of defence. Despite this, many small retail businesses still don’t have the necessary documents in place, or are relying on documents that are poorly drafted or out of date. This can be a costly mistake to make.
As a small retailer, you may think you can get away with not having formalised employment contracts or an employee handbook. After all, everyone gets along and any disagreements can be ironed out easily, right?
The reality is that when it comes to your workforce, it’s impossible to predict what might occur. When disputes inevitably arise, these documents become invaluable – protecting your position and enabling you to demonstrate that you followed standard policies and treated everyone equally. This is even more crucial as your business grows.
And it’s not just good practice – it’s also a legal obligation. By law, workers and employees have the right to a written contract or a statement outlining key job details. As of April 2020, employers must provide this basic information in writing on or before the employee/worker’s first day of work.
With significant changes to employment law recently and more reforms on the horizon, now is the time to get your contracts and handbooks in order to ensure your business remains compliant and able to manage issues confidently.
Free advice with Bira Legal
Employment, health, and safety, as well as legal matters, can be complex and time-consuming. In partnership with WorkNest, we offer unlimited expert support, included in your membership.

Employment Rights Bill Hub
Stay informed with the most relevant and up-to-date information on the Employment Rights Bill, a key piece of legislation for independent retailers.
Related Resources
-
Preventing a cyber attack and fraud as an independent business | A simple yet important checklist for retailers
Practical cyber security advice for independent retailers to protect their business, customers and data from cyber attacks and fraud.
-
The Employment Rights Act: Your handy one-page printout as an independent retail business
A one-sheet guide to key Employment Rights Act changes, practical actions for retailers and important dates employers need to know.
-
Martyn’s Law – what you need to know as an independent retailer (and actions to take)
Martyn’s Law will require some retailers to strengthen emergency procedures and staff preparedness ahead of 2027 implementation.
-
Award-nominated businesses highlight the brilliance, ingenuity and community spirit of independent retail during COVID
Love Your High Street Awards nominations highlight how independent businesses supported their communities and adapted during COVID.