According to data published in a report by financial auditor, Grant Thornton’s, 1 in 8 retailers faced a cyber-attack over the past 12 months. One of the reasons why cyber criminals take an interest in the retail sector is due to the level of customer data that is collected, particularly through ecommerce and online shopping platforms.

In 2018, fashion retailer SHEIN suffered a data breach that affected in the region of 6.42 million customers. Cyber criminals were able to gain access to the company’s servers and steal the personal information of SHEIN’s customers.

What help is available?

To help small business owners across the West Midlands strengthen their cyber security by following simple steps and adopting basic practices, the National Cyber Security Centre (NCSC) created the Small Business Guide, which sets out five key areas for businesses to help improve their cyber security.  

The five recommended areas of focus are:  

  1. Backing up your data: Top tips include keeping a back-up of data separate, reading our Cloud Security guidance, and backing up regularly.
  2. Protecting from malware: Top tips include switching on firewalls, preventing staff downloading dodgy apps, and controlling how USBs can be used.
  3. Keeping your smartphones (and tablets) safe: Top tips include making sure devices can be wiped remotely, not connecting to unknown WiFi networks and keeping device software up-to-date.
  4. Using passwords to protect your data: Top tips include avoiding predictable passwords, using two-factor authentication, and changing default passwords.
  5. Avoid phishing attacks: Top tips include checking for obvious signs of phishing, reporting all attacks, and testing resilience using our Exercise in a Box tool.

You can access the Small Business Guide here.

 For more information about how to protect your business against cyber attacks, visit our hub below.