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Cafés & eateries

Support for independent cafés & eateries

Whether you're looking to open your own independent business or have been trading for years, Bira is here to provide support so your business can thrive.

Retail support for independent cafés and eateries

Essential business services built around you

Bira are proud to support independent cafe’s and eateries up and down the UK through our range of services that come with preferential rates, helping to reduce your business overheads.
In the UK, the high street continues to be at the core of local communities. When surveyed by Visa UK, 80% of people say that a thriving high street makes the town they are visiting more appealing. It is also reported that consumers consistently rank coffee shops in the top 2 for the type of shop they see most prevalent on the high street now, and in 10 years time. As a Bira member, you’ll get access to member benefits that can keep your business ahead of the curve, such as:

Product offers through our own buying group, Bira Direct, with over 200 suppliers and over 2000 associated products+

Access product offers, lower minimum order quantities and improved buying terms with over 200 suppliers including Stax, Draper Tools, LG Harris and Everbuild. With a one-off account opening through Bira Direct, you’ll be able to order from different suppliers without lengthy applications. And when it comes to invoicing, we’ll summarise all your orders in one simple invoice. All you need is a Bira membership number. On average our members can save over £1,500 per year when buying stock through Bira Direct!

  • Cookware and bakeware

    Whether you stock products for the average household or for the pro chef, independent Cafe’s have access to preferential terms and exclusive discounts on cookware and bakeware products through Bira membership. Shop cookware and bakeware products.

  • Coffee brewing

    Bira members can purchase a wide range of coffee and coffee brewing products from Bira Direct. Whether you require a coffee machine or you want to ensure your selling high-quality coffee in-store, Bira Direct has a range of products for your independent cafés. Shop coffee brewing products.

  • Gifting and lifestyle

    Our giftware supplier base has grown by over 50 suppliers in the last year. So whether you want to diversify your product range or select the perfect products for your POS upsell, Bira Direct suppliers deliver an eclectic mix of product for cafés just like yours.  Shop giftware products

  • Discover Bira Direct

    We’ve negotiated special terms with a huge range of carefully selected suppliers across over 80 product areas. Take a look at product trends, promotions and rebates across the latest products in your industry.  Explore Bira Direct Product Suppliers.

Unlimited legal advice over the phone or email+

Unlimited legal advice is available for Bira members – call or email as many times as you need. By following their advice you’ll also be covered by £50,000 indemnity cover should you need it. There’s no set up involved, as soon as you’ve signed up to Bira you can start using the phone and email line to give you extra confidence that you’re dealing with legal matters like disciplinaries, grievances and flexible working requests to name a few.

You’ll also have access to templates including a Contract of Employment and an Employee Handbook via the online portal.
Explore Bira Legal

Preferential card processing rates with Global Payments+

With rates as low as 0.890% and no authorisation, joining or setup fees, independent businesses will find it hard to beat the preferential Bira rates. While other providers could have lower rates, monthly fees can easily add up to much more over the year so it’s important to check all charges including terminal rental fees – with membership you’ll have three months free rental if you’re new to Global Payments and pay £12.95 +vat per month.

Accept payments on the go with Mobile Pay by Global Payments. Turn your Android  of iOS device into a payment terminal and business tool with a single point-of-sale app. Provide convenient, simple and secure transactions to your on the go customers. Find out more here

Get preferential rates on card processing

Preferential business banking rates with HSBC+

We’ve negotiated rates that are 30% cheaper than HSBC’s standard small business tariff*, with free banking for new HSBC customers and no transaction charges too. Plus, by using the card processing service through Bira, you’ll benefit from next day crediting making it easier to manage your cash flow on a daily basis.
Get preferential rates on business banking

*Non-member cost per annum £1,394, member cost £639. Saving assumes total turnover of £250,000 per annum based on a typical Bira member profile.

Business insurance policy with retail-specific enhancements included+

We’ve worked closely with Towergate Insurance, the team behind Bira Insurance, to offer an insurance policy that includes:

  • Protecting you from financial loss resulting from interruption to your business
  • Protecting your property
  • Protecting you from allegations of negligence
  • Protecting you against theft
  • Supporting you in legal disputes
  • Protecting your stock in the open

And that’s not all! All Bira Insurance quotes are run through our comprehensive panel of insurers. If any insurers on the panel offer a lower cost than the Bira policy, we will match the price whilst retaining all the enhanced covers whilst keeping the quote open fore 30 days. ***
Send an enquiry Get a quick quote

*** Price matching is only available when you speak to the Bira Insurance team at Towergate over the phone. You may be asked to supply your current provider’s quotation before being offered a price matching quote. This is only available on “like for like” business insurance cover from A-Rated insurers.

View all member benefits


We’ve been supporting independent retail businesses for 120 years campaigning for a level playing field against larger retailers and more recently online businesses.

We’re passionate about keeping high streets, towns and shopping centres diverse and interesting. We’re passionate about your business.
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