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Retail Training

Retail Training

bira training is a division of the British Independent Retailers Association, (bira). We offer high quality and cost-effective programmes specifically designed for small to medium sized independent retailers to improve the skills and techniques of your team, supporting performance improvement and business growth.

One Day Seminars

Our value for money seminar/workshops have been developed with members in mind and offer practical solutions to some of the most important challenges facing today’s retailers. Not only can participants exchange professionally valuable information with other participants but they can also pick up new ideas from outside the scope of their daily work that can be customised and applied to your business.

The seminars are held at bira’s purpose built training and conference facility in Birmingham.


Customer Care and Selling Skills

Wednesday 18 October 2017, Birmingham

This seminar will benefit sales staff, department managers and owners / managers of SMEs.

See course overview

For more information or to book today please contact Nichola Cave on 01295 713338 or email nichola.cave@bira.co.uk.


Buy Better Sell More

Tuesday 31 October 2017, Birmingham

A dynamic new course that develops skills in selecting the right product for your customers, planning your sales strategy and the art of maximising sales. This course is aimed at owners, managers and department managers.

See course overview
For more information or to find out dates of the next course please contact Nichola Cave on 01295 713338 or email nichola.cave@bira.co.uk.


Visual Merchandising

 

This seminar is intended for owners/managers of independent SMEs, senior sales staff and department managers.

See course overview
For more information or to find out dates of the next course please contact Nichola Cave on 01295 713338 or email nichola.cave@bira.co.uk.


Distance Learning Courses

Distance Learning dates back to at least 1728 when “Caleb Phillips, Teacher of the new method of Short Hand” was seeking students for lessons to be dispatched weekly, in an advertisement in the Boston Gazette. In Britain in the 1840s Sir Isaac Pitman taught shorthand by correspondence course, and in 1858 the University of London established its External Programme, claiming to be the first to offer distance learning degrees.

bira continues in this tradition by offering three distance learning courses for retailers that are cost effective and time efficient, offering real value for money. They are designed for practical application in the workplace, with exercises and activities, and can be completed at a pace to suit the individual and at a time to suit the business.


Selling Skills – Distance Learning Course

The Selling Skills distance learning course is for all sales assistants and retail staff who can benefit from enhanced customer service and sales techniques.
Accredited by City & Guilds.

See course overview

For more information please contact Nichola Cave on 01295 713338 or email nichola.cave@bira.co.uk.


Supervisory Skills – Distance Learning Course

The Supervisory Skills distance learning course has been designed with the first appointment manager in mind, whether their role is as a supervisor, team leader, deputy or assistant manager.
Accredited by City & Guilds
See course overview

For more information please contact Nichola Cave on 01295 713338 or email nichola.cave@bira.co.uk.


Buying and Merchandising – Distance Learning Course

The Buying & Merchandising distance learning course has been devised with the trainee buyer, assistant buyer and merchandiser in mind. Accredited by City & Guilds.

See course overview

For more information  please contact Nichola Cave on 01295 713338 or email nichola.cave@bira.co.uk.

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