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Supermarkets to ban customers refusing to wear face covering


Tesco, ASDA, and Waitrose have joined Morrisons and Sainsbury’s in saying they will ban customers who refuse to wear a mask unless medically exempt.

Yesterday, Morrisons became the first supermarket to make the decision with Sainsbury’s following suit. They have both said they will ban customers who refuse to wear a face covering when they enter a store, or if they are seen not complying while they are inside.

Today, Tesco, ASDA and Waitrose announced similar rulings. The move comes following reports that cases of coronavirus continue to surge across the country and is reported in the Daily Mirror here.

It has been mandatory to wear a face covering while shopping inside since July unless medically exempt.

Bira has been supporting its members to encourage customers to follow the legislation by displaying posters in store. They are available to download here, including a new ‘No Mask, No Entry’ option.

Bira has also been reminding members to maintain the highest levels of safety protocols to protect staff and the community, and to avoid further lockdowns.

For the Government’s latest guidance on face coverings click here

  • According to a BBC report, John Lewis has also suspended click and collect services for ‘non-essential’ goods. Read more here

Additional Guidance and Resources

Safety protocols must be maintained to avoid further lockdowns, says Bira

‘Thank you for wearing a face mask’ – downloadable poster

Need PPE? See our range at Bira Direct

What are the rules?: Scotland, Wales and Northern Ireland

Bira 5-Step Guide to Covid-Secure Reopening

Protecting your retail business through Christmas and beyond

Hands. Face. Space – more about the campaign

Join Bira now

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