02 December 2024
The latest episode of Bira's "High Street Matters" podcast takes a look into the psychology of shop theft, exploring why criminals target independent retailers and revealing the complex network behind what many wrongly dismiss as a victimless crime.
In this compelling episode, journalist Steve Dyson interviews Professor Emmeline Taylor, one of Britain's leading retail crime experts from City, St George's University of London, alongside Bira CEO Andrew Goodacre, to understand the mindset behind retail crime.

Professor Taylor said: "We need to move beyond the term 'shoplifting' as it no longer represents the scale and severity of the crime we're seeing. We're dealing with three distinct groups: opportunists, drug-affected persistent offenders, and organised criminal gangs who've identified retail as a high-reward, low-risk target."
Professor Taylor reveals shocking insights into criminal motivations, including one ex-offender who needed to steal £1,500 worth of stock daily just to fund their addiction. "When you translate that figure across the country, the level of stock being stolen is shocking."

Bira CEO Andrew Goodacre emphasises how criminal behaviour has evolved. He said: "What used to be concentrated in groceries, alcohol and cigarettes has expanded. Everything is now a target. These aren't opportunistic thieves – these are calculated criminals."
The human impact on independent retailers is devastating, as Mr Goodacre describes. He said: "For independent retailers, this isn't just about lost stock - it's their savings being stolen. The mental damage and stress are overwhelming our shopkeepers."
This thought-provoking episode provides crucial insights into criminal psychology and behaviour, highlighting the need for a coordinated response to what has become a national crisis.
The 'High Street Matters' podcast series, which is available on all major streaming platforms, continues to explore crucial subjects impacting independent retailers.
New episodes will be released throughout the year, covering various topics relevant to today's retail landscape.
Ep06: Inside the Minds of Shop Thieves
Step inside the mind of shop thieves as leading criminologist Professor Emmeline Taylor and Bira CEO Andrew Goodacre reveal the psychology driving retail crime.
View all episodes
High Street Matters Podcast
High Street Matters will discuss crucial subjects such as consumer trends, relevant government legislation, business rates, parking and staffing, providing top tips to help to help businesses stay ahead of the retail curve.
Related News
All News-
The High Street is Changing – and It’s Full of Life!
They said the high street was dying. But when we asked 54,000 people what they most wanted to see more of, 53% said independent businesses.
-
Historic store's closure 'signals death knell for high street', warns Bira
Bira has warned that the new Deposit Return Scheme (DRS), announced this week by DEFRA, could inadvertently disadvantage smaller high street retailers when it launches in October 2027.
-
Independent trade association warns of 'troubled times ahead' despite interest rate cut
A leading independent retail body has warned that retailers across Britain face troubled times ahead despite today's Bank of England interest rate cut to 4.5%, as the Bank halves its growth forecast for 2025 to just 0.75%.
-
Bira expresses alarm as WHSmith considers selling all UK stores
Bira has voiced serious concerns over the future of Britain's high streets following news that WHSmith is in talks to sell all 500 of its UK high street stores.