Bira is working with UK Finance and other organisations who form the UK’s wholesale cash industry to gain vital information to ensure businesses get the best possible service.

In the Bira Retail Payments Survey 2024, we are seeking an updated understanding of independent retailers’ attitude to cash, cash acceptance, and insight into the use of different cash denominations. We also want to understand businesses’ experience of the UK’s banking hubs.

Please help us by taking a few minutes to answer this short survey, the details of which will remain completely confidential.