Maybe* has gathered 14,000 answers from social media users from across the UK to understand what shoppers want from retail over Christmas 2020.
31% of people surveyed say safety will be the number one factor when deciding where to shop this Christmas. This will be a big theme this year but information is key and with it you can prepare to overcome whatever barriers are in the way of your Christmas sales. For example, making sure your shop is COVID-secure will put potential customers at ease when entering your shop, make sure you COVID-secure poster can be easily seen and kindly thank your customers for wearing a mask verbally and with a thanks for wearing a mask poster.
The best way to get ahead and prepare to overcome the barriers is by listening to what consumers are saying. This report provides informative insight into the minds of your customers.
Complete the form below to access the report.